We were very disappointed with nber of things during our 2 day stay at Battleborough Grange. Firstly the rooms, our room ( a family room presumably) was a decent size, however other members in our group stayed in a double which was extremely small for two people (they also had a noisy radiator which wouldn't turn off). As this is not an inexpensive hotel we expected the room to be cleaned every day, not much, but at the very least the bins should be emptied and the tea cups replaced etc. This is not the case at Battleborough Grange where your clean towels are left by your door for you to take in yourself and the rooms are left untouched.
We also had breakfast which was a less than satisfactory experience. I opted for the continental breakfast which apparently offered croissants, Danish pastries, cheese and meat. What I actually had to chose from was soggy Danish pastries and tinned fruit. Members of my party who ordered porridge and a cooked breakfast received both at the same time and on the 2nd morning one person didn't get there breakfast until approximately 20minutes after everyone else had finished.
If this hotel was about half the price it actually is I wouldn't be bothered by things like this but if you wish to charge £75 a night you also need to provide a decent service. We will not be staying here again.
- Official Description (provided by the hotel):
- Battleborough Grange is conveniently placed close to Junction 22 of the M5 near to the towns of Burnham-on-Sea & Weston-Super-Mare. It is set well back from the road and nestles under the historic hill known as Brent Knoll. The hotel offers 21 en-suite bedrooms with some splendid touches, including a rare split level honeymoon suite, new extension with 3 Executive bedrooms & 3 Four-Poster bedrooms, lovely landscaped gardens which have a Gazebo that is licensed for wedding ceremonies. ... more less
- Reservation Options:
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- Also Known As:
- Battleborough Grange Country Hotel And Restaurant
- Battleborough Grange Country Hotel & Restaurant Brent Knoll, Somerset