We have visited Pen-Y-Dyffryn on three occasions and always enjoyed our time there.
The lounge, sitting room and dinning area are comfortable and cosy. The evening meals very tasty, but with a limited choice of vegetables. The same vegetables are presented for whatever meal is chosen, which is a shame as the food is generally well presented and served by pleasant ,helpfull staff. The breakfast however, is a different story. On our last two visits the breakfast has been, quite frankly, poor. fruggal and worst of all, barely warm! Guests at ajoining tables also commented on the this. A quiet word to a member of staff brought no response!
We have always stayed in the "Coach House" rooms which are comfortable and nicely furnished.
When we returned home we recieved an email thanking us for our visit and asking us to comment on our stay.
I have never posted anything like this on the internet and I do so reluctantly as I do realise that some people complain about just anything., but as I have not recieved any response from the hotel following my comments, I believe the owners are now resting on their laurels, and are maybe a little complacent following so many good reviews.
A lovely location and some very good aspects to the Hotel generally, but let down by poor outside maintainance. Crumbling steps, green algal growth on flaking walls. metal and wood garden furniture which you would not want to sit on as they are rusting and covered in unsightly green algal growth and peeling varnish. The outside area needs some work and a good clean up.
The rooms require a good cleaning. The bed side lamps for instance were thick with dust and grime. not exceptable i'm afraid. In the sitting room area. the casement windows had last summers dead flys and wasps scattered along them.
I have photographes of all of this and they make poor viewing.
We were initialy charged for wine that should have been include, not given the 5% discount for being previous visitors, and I believe £10.40 for one G&T and a beer is expensive even for hotel prices!
If the managment had responded in some way I would not have felt the need to post this comment, but they ask for comments only to ignore them it seems.
In summary, Pen-y-Dyffryn is worth a visit and we hope to return,
We hope that these few issues, very easily, and cheaply resolved, are addressed, and that they continue to be successful.
- Official Description (provided by the hotel):
- Midway between Shrewsbury and Chester this beautiful silver-stone Georgian rectory is set in stunning hill scenery. In five acres of grounds, the Hotel offers unobtrusive hospitality, first-class food and an easy-going atmosphere guaranteeing that "away-from-it-all" feeling. Some bedrooms have private patios others have spa baths. Good Hotel Guide Country Hotel of the Year and Johansens Best Value Award. Two AA Food Rosettes. Great walking from the front door &€“ close Powis Castle and Erdigg (N.T.) ... more less
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- Also Known As:
- Pen-y-Dyffryn Country Hotel Oswestry, Shropshire