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“Pretty average”

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Premier Inn Oswestry Hotel
Ranked #2 of 6 Hotels in Oswestry
Certificate of Excellence
Wakefield, United Kingdom
Level Contributor
92 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Pretty average”
Reviewed January 1, 2014 via mobile

Stayed here over Christmas while visiting relatives. Very friendly staff on Reception, also very helpful. Room was on second floor and overlooking road to industrial estate. This was pretty quiet while we were there as it was the holiday period, but I don't think I would like to experience it on a normal working day. As far as cleanliness goes, it seemed reasonably OK but the 'white' towels in the bathroom didn't look very clean and the carpet looked as though it needed vacuuming. We also found the room quite hot, even though we thought we had tweaked the temperature control and although my husband thought it OK, I found the bed very hard -to the point where I had backache all the following day. Because of the handy location, we would probably stay again, but only if we got a good deal.

Stayed December 2013, traveled as a couple
Helpful?
Thank green_naturelover100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this review, January 2, 2014
Thank you for your feedback regarding your recent stay at Oswestry Premier Inn.
We are very sorry you only felt we are average. We have noted your comments and will look into them.
We hope you come to us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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558 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • German first
  • Any
English first
Deal, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 1, 2014

The Staff at Oswestry Premier Inn were very welcoming and more than helpful, nothing was too much trouble, which made our stay very enjoyable and relaxing. We will always recommend the hotel to our friends and family.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this review, January 2, 2014
Thank you for your great review of your recent stay at Oswestry Premier Inn.
We are pleased we made you feel welcome and that we did all we could to make your stay excellent.
We look forward to your next visit to us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crewe, United Kingdom
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 29, 2013

Stayed here for two nights, staff friendly and helpful, room clean and well maintained, the building was very quiet that was until about 4am when he HGV's started rumbling along the road outside, our room was at the front so face the main rat run to the industrial estate so had disturbed sleep. Then from around 8am we have fairy elephants in the room above on both mornings,
Maybe we where unlucky but would return here.

Room Tip: ask for a room at the back
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnC56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this review, December 30, 2013
Thank you for your feedback regarding your recent stay with us at Oswestry Premier Inn.
We do all we can to minimise noise from traffic and other guests. Feel free to ring us and request a room at rear of building when you next visit us and we will do all we can to accommodate your needs.
We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 27, 2013

Exactly what it says in the advert. I stayed at a Premier Inn for the first time in Oswestry. From the polite staff to the very clean room the Premier in has it all. A nice room, bathroom etc. Tea/Coffee making facilities. Nice bed, TV Hair dryer, all what you could expect. Ample parking and a restaurant on site. I didn't use the restaurant but the menu looked very good for breakfast. 10/10 for my overall stay.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colin905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this review, December 28, 2013
Thank you for you kind comments regarding your recent stay at Oswestry Premier Inn.
We pride ourselves in giving our guests a brilliant stay with our friendly staff and facilities.
We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wirral
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 22, 2013

Sandy and her team really helped accommodate our wedding guests, making our day go smoothly. The hotel was clean and quiet and we'd definitely stay again if we're in the area. Why do I have to write extra to have my review accepted Tripadvisor?

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndyM0000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this review, December 24, 2013
Thank you for your kind comments regarding your recent stay at Oswestry Premier Inn.
It was our pleasure to accommodate your wedding party. We hope you had a wonderful honeymoon and that now you have a great Xmas.
We look forward to your next visit to us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumbria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 2, 2013

fabulous stay. staff where fantastic, rooms immaculate cant wait to return restaurant next door looked lovely but unfortunately we didnt get booked due to being so busy hotel was situated close to all amenities . the beds were comfortable facilities in our room excellent . returned to our room after shopping trip to find beds all made up cups washed and nice fresh towels cant wait to return again soon

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davidrC7845GI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this review, December 3, 2013
Thank you very much for your great comments regarding your recent stay at Oswestry Premier Inn.
Amazing!! Fabulous!! These are indeed very welcome comments. We are so pleased that you are looking forward to coming back.
We certainly look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 28, 2013

Stayed here for two nights in a family room with my boyfriend and daughter. I'd never stayed in a Premier Inn but assumed it wouldn't be too different from other 'budget' hotels I have stayed in before however I was very impressed.
We arrived very late to check in on Friday night after long delays with trains and the receptionist was very helpful and friendly (which was lovely after a nightmare journey with a very tired child)
He asked us if there was anything we needed and told my daughter about a 'hidden duck' in the room which she could find and then return to the desk and receive a 'prize' which I thought was a brilliant touch for families of young children. On arriving in the room we found it clean and well maintained. We were too late to order food from any of the nearby outlets but reception kindly allowed us to order a takeaway to the front desk. (The free Wi-Fi was very useful)
The beds were really comfortable and we all slept well. In the morning the 'new' receptionist was again very polite and helpful with a genuine smile which makes a huge difference. We left for the day to attend a friends wedding and arrived back to restocked tea/coffee/hot choc etc and fresh towels.
In the morning we decided to go for breakfast at the nearby restaurant before checking out, It was a nice breakfast but a bit lacking/expensive for what you get but we didn't arrive really early (I think it starts at about 6.30/7am) so there may be more available the earlier you arrive. My daughter especially loved the cereal dispensers though. The staff were pleasant enough but not over eager to help and a marked contrast to the staff at the hotel.
We had several group of friends also staying in the hotel and all of us agreed it was one of the nicest 'budget' hotels, a complete different 'kettle of fish' to a Travelodge for example.
To be honest the staff were what made this from a 'stopping gap to stay in' to a pleasant part of our trip. We would definatly stay here again and highly recomend it to others.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claire F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this review, November 29, 2013
Thank you very much for your great comments about your recent stay at Oswestry Premier Inn.
Its fantastic that we sem to have changed your view of Premier Inn.
I will pass on your feedback about breakfast to the restaurant GM.
We hope you will be staying with us again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Oswestry Hotel

Property: Premier Inn Oswestry Hotel
Address: Maes Y Clawdd Maesbury Road | Maesbury Road Industrial Estate, Oswestry SY10 8NN, England
Location: United Kingdom > England > Shropshire > Oswestry
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Oswestry
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Oswestry Hotel 3*
Number of rooms: 59
Official Description (provided by the hotel):
Perfectly positioned for exploring the historical market towns of Oswestry, Shrewsbury and Wrexham ... more   less 
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Also Known As:
Premier Inn Oswestry Hotel Oswestry
Premier Inn Oswestry Hotel Shropshire

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