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“premier inn oswestry amazing”

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Premier Inn Oswestry Hotel
Ranked #2 of 6 Hotels in Oswestry
Certificate of Excellence
Reviewed December 2, 2013

fabulous stay. staff where fantastic, rooms immaculate cant wait to return restaurant next door looked lovely but unfortunately we didnt get booked due to being so busy hotel was situated close to all amenities . the beds were comfortable facilities in our room excellent . returned to our room after shopping trip to find beds all made up cups washed and nice fresh towels cant wait to return again soon

  • Stayed: November 2013, traveled with family
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Thank davidrC7845GI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this reviewResponded December 3, 2013

Thank you very much for your great comments regarding your recent stay at Oswestry Premier Inn.
Amazing!! Fabulous!! These are indeed very welcome comments. We are so pleased that you are looking forward to coming back.
We certainly look forward to your return.

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Reviews (592)
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404 - 410 of 592 reviews

Reviewed November 28, 2013

Stayed here for two nights in a family room with my boyfriend and daughter. I'd never stayed in a Premier Inn but assumed it wouldn't be too different from other 'budget' hotels I have stayed in before however I was very impressed.
We arrived very late to check in on Friday night after long delays with trains and the receptionist was very helpful and friendly (which was lovely after a nightmare journey with a very tired child)
He asked us if there was anything we needed and told my daughter about a 'hidden duck' in the room which she could find and then return to the desk and receive a 'prize' which I thought was a brilliant touch for families of young children. On arriving in the room we found it clean and well maintained. We were too late to order food from any of the nearby outlets but reception kindly allowed us to order a takeaway to the front desk. (The free Wi-Fi was very useful)
The beds were really comfortable and we all slept well. In the morning the 'new' receptionist was again very polite and helpful with a genuine smile which makes a huge difference. We left for the day to attend a friends wedding and arrived back to restocked tea/coffee/hot choc etc and fresh towels.
In the morning we decided to go for breakfast at the nearby restaurant before checking out, It was a nice breakfast but a bit lacking/expensive for what you get but we didn't arrive really early (I think it starts at about 6.30/7am) so there may be more available the earlier you arrive. My daughter especially loved the cereal dispensers though. The staff were pleasant enough but not over eager to help and a marked contrast to the staff at the hotel.
We had several group of friends also staying in the hotel and all of us agreed it was one of the nicest 'budget' hotels, a complete different 'kettle of fish' to a Travelodge for example.
To be honest the staff were what made this from a 'stopping gap to stay in' to a pleasant part of our trip. We would definatly stay here again and highly recomend it to others.

  • Stayed: October 2013, traveled with family
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Thank Claire F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this reviewResponded November 29, 2013

Thank you very much for your great comments about your recent stay at Oswestry Premier Inn.
Its fantastic that we sem to have changed your view of Premier Inn.
I will pass on your feedback about breakfast to the restaurant GM.
We hope you will be staying with us again very soon.

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Reviewed November 25, 2013 via mobile

Great friendly hotel staff were superb and very helpful. Great nights sleep
As for table restaurant Don't go poor service and even worse food definitely gone downhill since we last stayed. Great hotel though and some good eateries in town ask reception for advice of where to go.

Stayed: November 2013
Thank Auctionhunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this reviewResponded November 27, 2013

Thank you for your comments regarding your recent stay at Oswestry Premier Inn.
We are very pleased that you found the team friendly and helpful. I will pass on your comments regarding the restaurant to the General Manager.
We look forward to your next visit to us.

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Reviewed November 18, 2013

Very clean and just what i would expect from a newly built premier inn. The lady on reception was extremely friendly and made us feel very welcome.
Great location with links to the A5 road and there was plenty of parking on site.
I would defiantly stay here again!

  • Stayed: November 2013, traveled as a couple
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Thank Carrianne635
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this reviewResponded November 19, 2013

Thank you for your kind comments on your recent stay at Oswestry Premier Inn.
We love to make sure our guests get a friendly welcome when they arrive. We take a pride in our hotel which is now four and a half years old but still feels and looks new.
We hope to see you again in the future.

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Reviewed November 18, 2013

We often stay at Premier Inns as they represent good value. However the staff at Oswestry made this, one of our better stays. All of them actually smiled and seemed to mean them. It is obvious that someone has spent time on training their staff properly. Other area managers, and hotel managers, could learn a lot from the attitude of the staff at Oswestry. THANK YOU

  • Stayed: November 2013, traveled on business
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Thank ShropshireDavidH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this reviewResponded November 19, 2013

Thank you for your great comments regarding your recent stay at Oswestry Premier Inn.
We pride ourselves here at Oswestry on our great customer service and making our guests feel brilliant by smiling and being genuine.
We look forward to your next visit to us.

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Reviewed November 8, 2013

Bit in the middle of nowhere,great for car.Clean rooms,welcoming receptionist and great Table Table pub next door.Lamb shank and Mixed Grill are superb.Our Server had a concentration span of about a minute so that was a problem.

Visually Impaired visitors,the Tactile paving is slanting so will present problems.Showed the Receptionist so let's see what happens.

Room Tip: Book early for best deals.
  • Stayed: November 2013, traveled as a couple
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1  Thank JANETDENISE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this reviewResponded November 13, 2013

Thank you for your kind comments regarding your recent stay at Oswestry Premier Inn.
I have looked into the tactile paving issue you pointed out. If you would like to ring me at Oswestry Premier Inn I will be glad to discuss with you.
We look forward to your next stay with us.

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Reviewed November 7, 2013

This hotel at first glance is like the many typical economy / business hotels. Dearer than the Travel Lodge cheaper than others. Where this hotel differs is in their attention to detail. This started before I had even checked in having received a morning call asking if I had any special requirements and did I need to book in the restaurant. This sort of attention continued throughout my stay and was delivered in a way that did not become annoying. My room was clean and modern in appearance and equipped with a kettle and hairdryer. The room also had a medium size free view TV opposite the bed and half an hour of free WiFi which was available at a usable bandwidth (speed). To sum it up my stay could only be described as having received excellent service. Now I don't really know if this applies to all Premier Inns or if this was due to an exceptional manager. My guess is the latter. If you need to stay in or around the Shrewsbury area look no further.

  • Stayed: November 2013, traveled on business
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Thank ian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this reviewResponded November 8, 2013

Thank you for your very kind comments regarding your recent stay at Oswestry Premier Inn.
We are pleased that you found our facilities to your liking and that you had a great experience even before you arrived with us. We pride ourselves on our great customer service.
As the Manager I thank you for the compliment you gave.
We look forward to your next visit to us.

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Additional Information about Premier Inn Oswestry Hotel

Address: Maes Y Clawdd Maesbury Road | Maesbury Road Industrial Estate, Oswestry SY10 8NN, England
Location: United Kingdom > England > Shropshire > Oswestry
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Oswestry
Price Range: $63 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Oswestry Hotel 3*
Number of rooms: 59
Official Description (provided by the hotel):
Perfectly positioned for exploring the historical market towns of Oswestry, Shrewsbury and Wrexham ... more   less 
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Also Known As:
Premier Inn Oswestry Hotel Oswestry
Premier Inn Oswestry Hotel Shropshire

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