This is a lovely old place in a superb area. Our room (7) was very pretty under the eaves, with an extremely vocal sparrow at 5.30am. The floor sloped so we kept sliding down the bed, but that is really part of the charm of such an old building. The water was hot, the shower worked though the door opened rather too easily, there was hanging room and drawers, two bedside lights and books to read. Being a technophobe it took me ages to work out the TV controls but the owner helped, I suppose it might have helped if I'd found the instruction booklet first! A light switch by the door would have been useful as we had to cross the room to turn the lights on. There was plenty of tea and coffee sachets, milk, sugar and biccies etc. Although we live out in the country we didn't find the road too noisy as some other guests appear to have done and certainly the traffic died down after 11pm.
We had a Groupon with a meal on the first night. This was absolutely smashing, very tasty and well presented. Could do without being called "guys" by the waitress (young enough to be our grand-daughter) but that's just a personal hate. I had the pate and sole and my husband had the goat's cheese thingy and pie (as indeed he did on the second night - he likes pies) and his chips were to die for so I had those on the second night when I plumped for the veg lasagne and Eton mess, he had a superb cheesecake. I requested vinegar but it never put in an appearance. We paid for this meal but the first had been so good that we couldn't find anywhere in the locality to beat it at £12.50 for two courses. Breakfasts were good, tea nice and strong and filter coffee. The quantity of toast we had diminished each day but we could have asked for more so not a problem. However the marmalade ran out - how about supporting our marmalade industry, I hate jam first thing in the morning - nasty continental habit!! It was also quite difficult pouring milk out of a cup - other people seemed to have milk jugs.
We also stopped in on the third night and it fell apart rather then. I had cod and chips off the main course as I didn't want a second course, this was £12.95 so I expected something a bit special. Didn't get it unfortunately. It was nice enough but I wouldn't have been surprised had it come from an ordinary fish and chip shop. The restaurant was quiet and we were sitting down at 7.15. It took over 40 minutes for our food to come by which time only one other couple was left. My husband had the cheesecake again and half way through the waitress came in and started clearing all the tables, spraying them with polish and blowing out the candles - blown out candles don't smell good. I did make a barbed comment about being expected to leave - she blithely told us we could stay as long as we liked and carried on with her cleaning. All this well before 8.30. If it had been our first experience of the restaurant it would probably have been the last. It's such a shame because the food is really well prepared, plenty of it and it's good value on the whole.
Basically this is a lovely old place let down by some inexperienced and some "just don't care" staff. It was noticeable that when Jules was there the service levels improved considerably - I think she makes a big difference and perhaps a little training for the less experienced staff members would be of benefit. Having said all this I'd certainly stay again and we had a very enjoyable break - it's always bad when your last impression of a place isn't the best.
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- Also Known As:
- The Crown At Hopton Cleobury Mortimer, Shropshire