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“One of the best Afternoon Teas we have had!”
Review of Sudbury House

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Sudbury House
Ranked #1 of 4 Hotels in Faringdon
Certificate of Excellence
Reviewed June 27, 2014

We have had afternoon teas all over the country and the one at Sudbury House was one of our best. The table setting was excellent with sparkling porcelain and cutlery and we enjoyed the sandwiches, warm scones with jam and cream and delicious cakes, along with a large pot of tea!

  • Stayed: June 2014, traveled as a couple
    • Service
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudburyHouse, Sales Manager at Sudbury House, responded to this reviewResponded July 2, 2014

Thank you for your five star rating of the Sudbury House and our afternoon tea menus.

We have just recently launched these menus with new and exciting items so we are delighted that you enjoyed your afternoon with us, especially as you are obviously experienced in the art of a good afternoon tea.

Thanks again and we look forward to seeing you again soon,

Kind Regards

Rachel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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287 - 293 of 369 reviews

Reviewed June 23, 2014

We booked for one night, it was pet friendly and we were warmly welcomed. Our room was beside the fire escape which was ideal for us. A large, beautifully dressed and comfortable bed was most appreciated.

We ate dinner in their 56 Restaurant which was very definitely worthy of the Michelin chef. The food and service in the Restaurant was exquisite.

When in the area we will stay again.

  • Stayed: June 2014, traveled as a couple
    • Value
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Thank Topcat2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudburyHouse, Sales Manager at Sudbury House, responded to this reviewResponded July 2, 2014

Wow ! Another five star review !

Thank you so much for choosing to stay at the Sudbury House and for taking the time to write a review and share your experiences with the trip advisor members.

We are just about to embark on a complete refurbishment of all the bedrooms, so hopefully when you come back again you will see the difference in the rooms as well.

Kind Regards

Rachel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2014

First experience of afternoon tea today & indeed my last. Which is a great shame as I live locally & had high hopes. None of the cakes were good at all we came to the conclusion that the cakes were old. The scones had crusts. The cost is £20 & that is very high compared to fair better local competition.

  • Stayed: June 2014
    • Location
    • Cleanliness
Thank Weather124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudburyHouse, Sales Manager at Sudbury House, responded to this reviewResponded June 20, 2014

Welcome to Trip Advisor and thank you for your first review of the Sudbury House.

Being local you will know that we have recently launched our new afternoon tea menus and any feedback, particularly from valued customers such as yourself is crucial.

We of course are very disappointed that you and your friends were not completely satisfied but I can assure you and readers of this review that all our cakes are freshly made on the premises by our talented team of Chef's. The cake selections that we include in our new menus do vary each day as we try out different recipes and ideas as we do not simply want to serve " any old " plain cakes but offer more unusual variations on the afternoon tea theme to enhance our customer experience.We are sorry that on this occasion the Chef's choice did not meet your expectations.

We will of course look at our menu and use your comments constructively to ascertain ways of improving our afternoon teas going forward for future guests and thank you once again for your time.

Kind Regards

Rachel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2014

Check in was very good, so we thought we were off to a good start. But there was a very bad smell in corridor. Our room was a long way from reception. It certainly was not the room we had seen on the internet. There were 4 visible holes drilled in the wall which had obviously been previously in use. The wall lamp was hanging on for dear life at a rather wonky angle. The mirror was covered in double sided sticky tape. One of the lights was not working.
The room was cold and damp. The decor is dated and bathrooms tired. The shower head needs to be replaced and there was soap scum on the shower control.

Stayed: June 2014, traveled as a couple
3  Thank Sarah V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudburyHouse, Sales Manager at Sudbury House, responded to this reviewResponded June 4, 2014

Firstly, thank you for taking the time to write a review, we appreciate all feedback and can often make positive changes based on recommendations from our guests.

I can only apologise that your stay with us did not meet our usual high standards and that you left feeling dissatisfied.

All our rooms are just about to be completely redecorated with new carpets, soft furnishings and bathrooms along with the public areas, corridors and restaurant.

It would be good for you to be able to experience the hotel once we are refurbished so if you are in the area early next year then please feel free to contact me to arrange this.

Kind Regards

Rachel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2014

was invited to stay at sudbury house for my birthday by our eldest daughter,but to our big surprise our other daughter had flown over from South Affrica to be with us. my birthday treat was to dine at Restaurant 56, the two young waiters Richard and Tom did a splendid job of looking after us. We had heard a lot about this restaurant, so looked forward to the evening. the food was really superb and will definitely be back. Richard did a very good job of explaining all the cheeses to my husband. We were impressed with his knowledge-we think he had a good teacher!!! The wine was't bad either. We have stayed at this hotel before and can see how the renovations are coming on, cant wait to see it finished.Many thanks to all the staff for looking after us so well and keeping a secret!!!

  • Stayed: May 2014, traveled with family
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Thank elizabeth b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudburyHouse, Sales Manager at Sudbury House, responded to this reviewResponded June 4, 2014

It was lovely to see you again for your birthday celebrations and we are delighted that you had such a good evening...we are very good at keeping secrets !

Thank you for taking the time to write a review and for your fantastic comments which will be passed onto to our team members.

Looking forward to seeing you again soon,

Kind Regards

Rachel

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Reviewed June 1, 2014

Booked this Hotel on the recommendation from friends for a group booking (which included friends) on a B&B basis.
We were not disappointed,
All couples experienced a warm welcome from reception and given directions to our rooms that proved to be of a good size, clean and comfortable.
Beds were really comfy, pillows really good.
Breakfast was excellent, a good choice of cereals, fruit juices, fresh fruit salad, fruit compote,yogurt, all of which could be followed by a tasty choice of the usual cooked breakfast ingredients.
Especially liked, when on enquiring about the availability of gluten free toast my husband was served with the best he had tasted and upon enquiry were informed it was home made and was given the recipe from the chef.
Sadly can`t comment on the meals in the restaurant, just a little out of the price range for our group, but looking at the menu I think it would be a good restaurant to book for a special evening out.

  • Stayed: May 2014, traveled with friends
    • Value
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Thank ifwoollard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudburyHouse, Sales Manager at Sudbury House, responded to this reviewResponded June 4, 2014

Thank you for taking the time to write a review and for your five star award.

We are delighted that you enjoyed your stay with us and experienced the comfort of our new beds and bedding ! What this space for newly redecorated bedrooms and bathrooms next !

Alongside our fine dining menu we do also have a new brasserie style menu which offer meals at lower prices, so maybe we could tempt you to dine with us next time you stay with us ?

Thank you again for your comments.

Kind Regards

Rachel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2014

We held our wedding reception at this lovely hotel & I don't have a single fault. Many of our guests complimented on the fabulous food & service and those who stayed loved their rooms & breakfast. All of the staff are brilliant and very friendly. The new renovations in the "old house" really made the wedding special and I look forward to seeing the new work as & when it happens. Thank you Sudbury House for making our day & our guests so very special

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudburyHouse, Sales Manager at Sudbury House, responded to this reviewResponded May 28, 2014

We were honoured to have been chosen by you and your husband as your wedding venue and we are delighted that you and your guests had such a fantastic day.

Thank you for taking the time to write a review and for your comments which will be shared with our team.

Wishing you both all the very best for the future,

Kind Regards

Rachel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sudbury House

Address: Folly Hill | 56 London Street, Faringdon SN7 8AA, England
Location: United Kingdom > England > Oxfordshire > Faringdon
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Faringdon
Price Range: $131 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sudbury House 4*
Number of rooms: 49
Official Description (provided by the hotel):
Once a fine Regency residence, the hotel is situated in the beautiful market town of Faringdon, close to Oxford, Shrivenham and Swindon. Surrounded by nine acres of landscaped gardens,Sudbury House can offer a quiet break away from it all, yet still being close to local businesses and towns,including RAF Brize Norton, Cranfield University and the Defence Academy.Close to the main Swindon to Oxford Road, the A420, the hotel is within easy access of the M4 and M40. Refurbished and redecorated completely in 2015, the Sudbury House is a great base for the Oxfordshire and Wiltshire counties. ... more   less 
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Also Known As:
Best Western Faringdon
Faringdon Best Western
Sudbury House Faringdon, England - Oxfordshire

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