This hotel is under new management and the service couldn't have been better. I travel a great deal, and this is, sadly, something I rarely experience. In top hotels you get a fleet of staff, but rarely the kind of genuinely warm, personal and friendly consideration you'll find here.
For example, they knew we were planning to check in late, and rang to tell me what time dinner finishes. Then when we arrived even later than planned (around 11pm) they stayed up and kept the facilities open just for us, chatted to us and gave us a really warm welcome. The general manager even carried my suitcase upstairs for me. It made all the difference after a tedious journey.
The bar area was full of comfy squashy couches, and they served us wine in huge glasses.
The large bedroom was an oasis of tranquility, clean and lovely, with kettle, tea and coffee, free wi-fi. I think there was a large TV somewhere, though we didn't watch it. Great blinds, curtains blocked out all the light for peaceful sleeping in the morning. Totally quiet, lovely view over the garden. The very small bathroom had just enough room for a power shower and toilet (no bath) and you could only have one person at a time in there - but that may not be the case for all the rooms - and the tiny bathroom is the only reason I've given this room rating four, rather than five stars. In any case, we didn't necessarily want a larger bathroom, this was perfectly fine.
Parking was easy.
At £75 this was excellent value for money, I just wish we'd had more time to eat there, stay a bit longer and enjoy the gardens. The manager said they would be undertaking renovations from October 2010, so that might affect things a bit.
- Official Description (provided by the hotel):
- Kelham House Country Manor Hotel was built as a private manor house in 1903 and became a hotel about 50 years later. Under new ownership since 2010 the hotel has been totally refurbished and extended to provide luxury accommodation at affordable prices. Situated in the outskirts of the historic Newark on Trent it provides a perfect location for business traveller, visitor to the area or as a venue for weddings, parties and meetings. As of July 2014 we are happy to announce our 3 star AA accreditation, as well as our first dining rosette awarded by the AA inspector for our a la carte menu. ... more less
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- Also Known As:
- Red Hotel Country Manor
- Kelham House Country Manor Hotel England, UK