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“Happy family stay in a lovely hotel.”

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Kelham House Country Manor Hotel
Ranked #1 of 1 Hotels in Kelham
England
1 review
“Happy family stay in a lovely hotel.”
Reviewed June 9, 2012

We went to this lovely hotel for a wedding where my toddler was a flower girl. We also had a six month baby in tow and were a long way from home.

The hotel were hugely helpful. Although the groom had booked the room, they were happy to advise me on which of the doubles could host two travel cots. We went for room four which was more than ample. The hotel provided their one cot which was very clean and perfect for our needs. It did not have a sheet, which was fine with us as we brought our own sheets and gro bag that the kids were used to.

We arrived at 11.30am to feed the kids and get them dressed for the 1.30pm wedding. Although the check out time for the wedding the previous night was 11am, they agreed that they would have a room for us to get ready in. When it came to it, we were able to feed the kids on the terrace (but could have used the bar if it was raining) and they had our room ready for us within 30 minutes. We could have had a different room earlier, but preferred to wait a little while to get our own one. Although the kitchen was closed, they also happily provided us with sandwiches whilst we fed the little ones.

The room itself was great. It was part of the main building and well within monitor range of most of the venue which was really helpful. Our bed was comfy and there was loads of space. Our baby has a habit of waking early so we actually ended up putting his travel cot in the bathroom after we went to bed. There was just about enough room for this and it was perfectly blacked out for him. He slept as well as at home. The bath was really lovely, great toiletries provided too.

Our toddler, on the other hand, took the time to party. The staff were brilliant with her. The lady who checked us in knew her name and was friendly with her. She had her own special meal at the wedding breakfast with three courses. Her starter also included raspberry sorbet with melon and she was so excited to have ice cream at the start of a meal. She had to have a little nap in the middle of the meal and the staff came to tell me that there was ice cream waiting for her in the freezer when she woke up.

The morning was also great. We were, of course, up before many other of the guests and the grounds provided a nice place for the toddler to run about. They gave her a cooked breakfast, but also had lots of other food that was suitable for kids - fruit, cereal etc.

I think that the room would have cost £130 which I think is about right. It definitely had the feel of a luxurious venue. However, I think that it was the staff who made our stay so enjoyable.

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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JPKelham, Owner at Kelham House Country Manor Hotel, responded to this review, January 4, 2013
Dear Katie K

Thank you so much for your lovely review of the hotel, and more importantly our team. We have fed this back to the team when you left the review, sorry it's taken so long to acknowledge this!

We're really glad to read that you and the family had such a great time with us and we hope to see you again in the future.

Best Regards

Charlotte and Jon-Paul Davies

Kelham House Hotel
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292 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (66)
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English first
Newark-on-Trent, United Kingdom
1 review
Reviewed June 8, 2012

I've been meaning to write this review for a while and having had dinner at Kelham House last week I was reminded again what a lovely place it is! The food was delicious and the staff as friendly and professional as ever.

Back in April 2011 I booked out the whole hotel for a weekend to accommodate a group of wedding guests. In the lead up to our wedding the hotel management and staff were really friendly and helpful with organising our guests. Nearer the time they showed me around the hotel before our guests arrived (I was a bit nervous as the house refurb was only just finished). It looked lovely and I even chose rooms for specific guests (they are all beautifully and uniquely decorated).

Whilst I didn't stay in the hotel myself our guests raved about it. In particular the service they received and how accommodating the staff were. They also ate in the hotel and said the food was delicious.

One of my guests is disabled and found his room practical and comfortable.

I would like to say a bit thank you to all of the staff who made our guests' stay so memorable and for being so helpful in the lead up to our wedding.

Finally I also attended a work Christmas party at this hotel last year. Once again great set up, great sevice and great food.

  • Stayed July 2011, traveled with family
    • Value
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Helpful?
Thank Nadine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JPKelham, Owner at Kelham House Country Manor Hotel, responded to this review, October 8, 2012
Dear Nadine

my turn to apologise for the delayed response, wedding season this year has had us well and truly run off our feet!

Thanks so much for taking the time to send us this feedback, especially as it represents more than one point of view, to know that we accommodated and pleased all the guests to such a standard reassures us greatly that we are doing a good job, which is a good indicator when in hospitality!

Thanks again, and hope to see you this year for your Christmas party!!

All the best

The Kelham House Team
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Nottingham, England
Level 5 Contributor
74 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed June 5, 2012

Stayed here for the wedding of a friend. Arrived early and our room was already ready which was unexpected. The room (main house room two) overlooked the grounds. The room was clean and more than adequate. Small bathroom but we were impressed with the large (and very powerful) shower. It seems each room is individually furnished which is a nice personal touch and highlights the individuality of the house. Public areas were all nicely decorated, modern, but in keeping with the age of the house.

We found all the staff friendly and welcoming. As a wedding venue, it's a wonderful place - the relaxation of being at home with a bit of glamour. We were really impressed with the food served at the wedding breakfast too - a twist on a prawn cocktail was tasty with very good smoked salmon, roast beef and yorkshire pudding and an oozing chocolate tart. If the standard of their restaurant is as good then definitely well worth a visit.

Breakfast was also very good - fruit, juices, cereal and pastries laid out for self-service, with hot food available to order. The cooked breakfast was of a very high standard. Would definitely recommend as a hotel.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Ali_P_75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JPKelham, Owner at Kelham House Country Manor Hotel, responded to this review, October 8, 2012
Dear Ali_P

Thanks for your lovely feedback, weddings are such an important part of our business so it's great to hear that as well as delighting our brides and grooms, as a guest at the wedding you were equally happy!

Your comments on the decor and the food are very welcome and we've made sure that chef and the team have been given your glowing review, it's a challenging service to get right but we're always making sure we do just that.

Thanks again, this type of feedback is hugely important to us.

Best Regards

The Kelham House Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 5, 2012

We stayed here for one night when we visited the Southwell Folk Festival (we'd recommend that as well but that's a different story!) I booked on the hotels own website and selected a king size room in the coach house (no late night tiddly sneak through reception).
We were running late and called ahead to the hotel to ask if they could help us out by booking a taxi, which they cheerfully agreed to do.
On arriving, the receptionist had room keys and paperwork at the ready and helped us with luggage so that we could have 5 minutes to freshen up before the taxi arrived.
The room was quiet, spotlessly clean, huge bed with two squashy pillows, great bathroom with bath, shower and Elemis toiletries. Needless to say we spent a very comfortable night.
Breakfast was served until 10.30 (thank goodness) and was extremely good. The hotel itself is beautiful. Definitley 5* sorroundings and service, but not a snooty snoot in sight. My partner was very well satisfied with his full english (including black pudding if that's your thing) and I yummed and ah'd over my smoked haddock with poached egg.
It's just a shame we didn't have time to stay another night or two. This is a perfect spot for a romantic weekend with nearby Newark and Southwell providing lots of independant shops and interesting bars and restaurants.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Viccic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JPKelham, Owner at Kelham House Country Manor Hotel, responded to this review, October 8, 2012
Dear Viccic

Thank you so much for leaving such a glowing review, we're glad you had such a good time with us and hope to see you again in the future.

We'll make sure we have plenty of black pudding for breakfast!! :-)

All the best

The Kelham House Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newark-on-Trent, United Kingdom
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 5, 2012

Kellham House Country Manor Hotel hosted our wedding yesterday! (I'm on my honeymoon train now). Myself, my bride and our guests unanimously reported back on how excellent the service was and what a great time was had by all.

We had a registar wedding service hosted in one of the front reception rooms of the hotel, moving to a wedding breakfast in the new banqueting suite, then an evenging do with band again in the new suite.

All elements of the day were handled prfossionally and it seemed invisibly by Chris and his team, everything went to plan, suppliers such as the morning cupcake provider, photographer and evening band were dealt with superbly, All guests were treated with the upmost respect (including when some the kids emptied bubble solution on the dance floor :) ).

The food was absolutely gorgeous, from the wedding breakfast itself to the evening buffet. We had arranged BBQ buffet but as the weather was changeable this was cooked in the kitchen, all went to time and Chris unobtrusively kept me informed of everything throughout the day.

As the weather turned out fine in the evening we had groups of children playing happily in the wonderful open green area by the main building and banqueting suite, while their parents could enjoy a nice chat and a drink or three in the knowlege that the kids were safe and happy an in view al the time.

In the evening the band played in the banqueting suite, for some of the oldies and people who wanted to chat they had full use of the quieter main hotel bar while the hardcore dancers boogied the night away.

Some of the guest stayed in the hotel, report back from all was that their rooms were lovely. The bridal suite certainly was. We all got together for breakfast (I'd agreed with everyone we'd meet at 9am) and there were nice touches such that hot coffee and tea was already on the tables ready for the guests.

Overall a high quality perfect wedding experience, I couldn't ask for anything to be improved, lots of smiles from the guests, nothing I had to worry about as the groom and a very big thank you to Chris and his team for all the hard work.

Jamie

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mebeandog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JPKelham, Owner at Kelham House Country Manor Hotel, responded to this review, October 8, 2012
Dear Jamie

Thank you so much for taking the time to leave this fantastic review, weddings are such a special part of what we do, and we always make sure we don't lose sight of what's really important, which is giving the bride and groom the perfect day. We wish you all the best for the future and look forward to seeing you again,

Fondest Regards

The Kelham House Team
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Newark-on-Trent, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 9, 2012

On Friday evening I had a wonderful dinner at this hotel. The standard of presentation and the flavour of the meal was out of this world. The Hotel has a been beautifully refurbished and is a perfect setting. The staff offered a warm welcome and service was subtle but attentive. They offer fantastic value for money and as a regular diner in Newark restaurants they leave the competition standing.
I will be telling all of my friends and will be back soon!

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Andrea G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JPKelham, Owner at Kelham House Country Manor Hotel, responded to this review, October 8, 2012
Dear Andrea G

Thanks so much for your lovely review (and apologies for the delay in acknowledging!) We're really glad you enjoyed your meal and even more grateful you took the time to leave your feedback, we look forward to seeing you again soon

Best Regards

Charlotte & Jon-Paul Davies
Kelham House Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stroud, United Kingdom
Level 6 Contributor
607 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
Reviewed May 7, 2012

We had seen your 'A' board on the main road advertising bar lunches and it was an ideal location for us after a morning walk of kelham Hills. It was worrying to find that we were in the bar on our own - perhaps the 'A' board blown down for several days was the reason? Nevertheless, the welcome was warm and coffee was nice: but the Tuna Mayo baguettes were poor - bread from the freezer, and undercooked - fries, not crisped, and salad garnish was old and limp with no colour - no pepper, no tomato, and what would it cost on a £7.50 menu price? we thought 'Kitchen garden' meant something special, but we were disappointed. Later the same day, we met a friend - unfortunately, we did not recommend our experience.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank malcsaville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JPKelham, Owner at Kelham House Country Manor Hotel, responded to this review, May 9, 2012
Dear Malcsaville

Thank you for taking the time to leave your review on your lunch with us at Kelham House, and firstly to apologise for what was a disappointing visit to our bar.

We've spoken to chef and together we have sat down today and completely re-worked the lunch and bar menus to bring them up to the standards we have achieved in the a la carte restaurant. Baguettes have been removed from the menu and replaced with fresh, crusty bloomer bread and we have added such dishes as a ploughmans lunch and have developed the sides to add interest and flavour.

Chef did mention that he did try to speak to you after the meal to see if everything had been OK and was disappointed that you didn't take the opportunity to let us know immediately, we don't like to not please and I hope that our quick reaction in acknowledging and removing future risk of dissatisfaction leave you open to maybe re-visiting in the future and testing our new, improved lunch time menu.

Best Regards

Charlotte and Jon-Paul Davies, Kelham House Hotel.
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Additional Information about Kelham House Country Manor Hotel

Property: Kelham House Country Manor Hotel
Address: Main Street, Kelham, Newark-on-Trent NG23 5QP, England (Formerly Red House Country Manor)
Phone Number:
Location: United Kingdom > England > Nottinghamshire > Newark-on-Trent > Kelham
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Kelham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kelham House Country Manor Hotel 4*
Number of rooms: 12
Official Description (provided by the hotel):
Kelham House Country Manor Hotel was built as a private manor house in 1903 and became a hotel about 50 years later. Under new ownership since 2010 the hotel has been totally refurbished and extended to provide luxury accommodation at affordable prices. Situated in the outskirts of the historic Newark on Trent it provides a perfect location for business traveller, visitor to the area or as a venue for weddings, parties and meetings. As of July 2014 we are happy to announce our 3 star AA accreditation, as well as our first dining rosette awarded by the AA inspector for our a la carte menu. ... more   less 
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Also Known As:
Red Hotel Country Manor
Kelham House Country Manor Hotel England, UK

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