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Holiday Inn Express Grove City
Ranked #10 of 17 Hotels in Grove City
Reviewed November 22, 2012

My husband and I stayed here for one night on our trip. He is in a wheelchair so, of course, we had the nicest handicapped room. The beds were so comfortable and the room was spotless. I was so tired when we arrived. I said to the girl that I hated to go back out to get dinner at a restuarant. Too our surprise, that was one of the nights that they had something to eat for free in the dining area. We made ourselves meatball sandwiches. We stayed on a Monday night. Tuesday morning we got up to eat the breakfast that was offered. I wish I could remember her name, but the lady that was taking care of the breakfast was fantastic.
As I was getting coffee, my husband was trying to get his jacket off. She helped him. She also got him a few things when he needed them when he started to go in his wheelchair to get them. She greeted every person that came in with good morning. We will stay there again the next time we come through town. Thank you everyone.

  • Stayed: November 2012, traveled with family
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Thank 202BonnieW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackpot3951, General Manager at Holiday Inn Express Grove City, responded to this reviewResponded November 26, 2012

Thank you so much for your recent stay and review of your experience at the Holiday Inn Express Grove City! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay.
It's all due to a great staff that we are able to provide such well-maintained guest rooms and common areas along with excellent guest service. We strive to have every guest leave as satisfied as you did.
Once again, thanks for the great review and staying with us! We hope you stop through for a visit again your next time through Grove City!
Take Care,
Stephanie Robson
General Manager

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Reviews (101)
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78 - 84 of 101 reviews

Reviewed November 5, 2012

Stayed for one night. Hotel is in zone with lots of cheap drive in restaurants. Looks like industrial zone so nothing to do in the evening. Hotel and room was clean. Even tough the pillow cases said soft and firm all of them were poor quality.

  • Stayed: November 2012, traveled on business
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Thank globaljolly14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackpot3951, General Manager at Holiday Inn Express Grove City, responded to this reviewResponded November 26, 2012

Thank you for taking the time to share. We at the Holiday Inn Express Grove City take pride in our property. Recently we have started to pull all of the older pillows from our rooms and replace them with new pillows. We also appreciate you mentioning all of the restaurants and attractions in our area. Grove City is a great place to stay if you are looking for the feel of a city in a small town. Again we appreciate your feedback and we look forward to seeing you on your next business trip to Grove City.

Stephanie Robson
General Manager

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Reviewed September 22, 2012

Our group of 11 people reserved 6 rooms here for a combination graduation/birthday Sept 8 - 10 2012. Our rooms were comfortable and convenient. My room was immaculately clean and the rest of our party reported the same. The hotel was quiet. We stayed spent two nights playing cards and snacking in the breakfast area. (We brought in cupcakes and snacks from a local grocery store.) The staff was so gracious to us, allowing us to have coffee and tea from the breakfast area in the evening. Each room has a coffee maker. My family's room was a presidential suite, since my husband was the honoree. The king size bed was comfy and had lots of pillows. Our son slept on the fold out couch which also had a very comfy mattress. We were pleased that the sleeping areas were separate and had their own TV's. Our room also had a kitchenette with mini-fridge, sink and microwave. My son enjoyed the pool, it was nice and warm as was the pool air temp. Continental breakfast included hot items and HI's famous cinnamon rolls. Would definitely stay there again and highly recommend for groups. Convenient to I-71 and I-270, lots of restaurants and shopping nearby.

Room Tip: Our whole group reported their rooms were great so don't think there's a bad one in the hous...
  • Stayed: September 2012, traveled with family
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Thank SallieK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackpot3951, General Manager at Holiday Inn Express Grove City, responded to this reviewResponded December 10, 2012

Thank you for your comments. We are very fortunate to have so many great reviews here on Trip Advisor and I greatly appreciate you adding your experience. At the Holiday Inn Express we love having groups especially for such great occasions. We are grateful that we at the hotel got to share in both a birthday and graduation with your family. I have made sure that I shared your comments with all of the departments at the hotel. Thank you again for the wonderful feedback! We hope that we will get to accommodate your group again.
Thank You
Stephanie Robson
General Manager

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Reviewed September 17, 2012

This is a great hotel in a nice area. Plenty of restaurants and stores nearby. The hotel was clean and quiet. There's a pool, exercise room and snacks available right off the lobby. Very good continental breakfast. Our room was equipped with a mini fridge, microwave and coffee maker. Would recommend.

  • Stayed: September 2012, traveled as a couple
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Thank R_chelle79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackpot3951, General Manager at Holiday Inn Express Grove City, responded to this reviewResponded December 10, 2012

Thank you so much for your review of your experience at the Holiday Inn Express! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay.
Once again, thanks for the great review and staying with us! We hope you stop through for a visit again your next time through Grove City!
Take Care,
Stephanie Robson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2012

Stayed for 3 nights while traveling with a sports team. Hotel smells of mold. Wall paper is peeling in the room. Carpet heavily stained in our room. One particular staff member patrolled the hallways looking for kids to yell at. Homemade signs were placed in the breakfast area proclaiming the area was closed at 10 pm. I will never ever stay at a Holiday Inn again

  • Stayed: July 2012, traveled with friends
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Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Grove City, responded to this reviewResponded August 15, 2012

Dear Dan C,

We appreciate you taking the time to share your feedback regarding your recent stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am sorry we fell short of your expectations and regret you were not satisfied with our service and the cleanliness of our property. Our hotel is very proud of its level of service, cleanliness and quality of its product.

We take all comments into consideration and welcome any opportunity to improve. If there is anything you need next time you stay with us, Please do not hesitate to let our Duty Manager know.

Sincerely,

Joel B
Case Manager
IHGCare

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Reviewed May 29, 2012

If you need a cheap place to stay, stay here. The hotel looks very dated and needs some updating. The rooms were not bad. The breakfast is the typical HIE biscuits, gravy, sausage, yogurt, etc.

  • Stayed: May 2012, traveled with family
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Thank BenGJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 8, 2012

Dear BenGJohn,

Thank you for staying with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Jaime W
Case Manager
IHGCare

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Reviewed February 5, 2012

Stayed here a total of about 6 weeks while working in the area. Majority of the staff were very friendly and helpful, some were not as helpful as others. We had a corporate rate which made staying at this hotel a great option. I didn't have any major issues while i was staying here. Breakfast was good, rooms were average for a holiday inn express, Internet was hit or miss on speed, depending on the time of day and how many people were staying at the hotel. They serve food in the evenings Tuesday and Thursday, it is ok, nothing special. The rooms were cleaned daily and they did an ok job. Location is very convient for shops and restuarants, and is maybe a 20-30 min drive to the airport/downtown columbus

  • Stayed: March 2011, traveled on business
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1  Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Grove City

Address: 3951 Jackpot Rd, Grove City, OH 43123-8637
Phone Number:
Location: United States > Ohio > Grove City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 17 Hotels in Grove City
Price Range: $127 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Grove City 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is located off of I-71 at Exit 100 in Grove City, Ohio, just south of I-270. Only 10 minutes south of Columbus and 16 miles Southwest of the Port Columbus International Airport (CMH). Holiday Inn Express Hotel & Suites offers a wide variety of amenities including free high speed and wireless Internet access, indoor pool, fitness center, business center and free Express Start Hot Breakfast every morning making it the best choice for business and leisure travelers.There is always something interesting to do or see while in Grove City! Support the Buckeyes- Ohio State University is only 10 miles. Spend the day at Scioto Downs, Columbus Zoo, or Zoombezi Bay. Tour the Columbus Museum of Art or Franklin Park Conservatory & Botanical Gardens. Soak your stress away at Grove Cities water park, the Big Splash. Visit Historic Down Town Grove City and its many shops and restaurants. Holiday Inn Express Hotel & Suites is conveniently located near numerous restaurants and shops, office parks, playgrounds, bike paths and picnic areas, there is something for everyone in Grove City! ... more   less 
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Also Known As:
Holiday Inn Express Grove City Hotel Grove City
Holiday Inn Grove City
Grove City Holiday Inn
Holiday Inn Express Grove City Ohio

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