We arrived and no one was there to greet us. Eventually, we were told our room was upstairs, and we had to find it ourselves (after going into their room by mistake) - given no keys. After getting changed into my mourning suit to go to a funeral, the owner suddenly appeared asking "have you paid yet?" we then wrote a cheque, but on returning, no one there to accept it. The morning after, we had breakfast (hells kitchen style) - the bacon, beans (10 beans) & mushrooms were cold and the toast had seen a ghost - just a tinge of brown. We had not even finished eating our breakast when "Basil & Sybil" slapped the "unfinished" bill & statement onto my place mat, and insisted I gave her my card number for the cheque - stapled to that was a copy of his welcome letter (and my letter in return on the back) - and highlighted in pink highlighter pen the words "the balance is paid on your arrival" and to remind me of my letter - he highlighted..... (we will pay you the £XX in cash) ON ARRIVAL AS REQUESTED - how rude was that; I've never been insulted like that in all my life, and we even stayed there in December 2008 - there will be a full complaint made against them, don't worry about that.
- Reservation Options:
- TripAdvisor is proud to partner with Book Direct Rooms so you can book your Cottingburn House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Cottingburn House Morpeth, Northumberland