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“Lovely short break”

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Macdonald Linden Hall Golf & Country Club
Ranked #1 of 1 Hotels in Longhorsley
Cleveland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Lovely short break”
Reviewed May 31, 2014

Just returned home today from a two night stay at Linden Hall. It is in a beautiful location. I agree with others, that the rooms are tired and in need of updating, however the room we were allocated was very comfortable and clean, albeit it tired looking, which is not unusual in a property this age. The food in the restaurant on our first evening was excellent, beautifully cooked, well presented, and the staff were gracious and helpful. Breakfast was good, on both mornings, and staff cheerful and friendly. Ate at the onsite pub on the second evening and the food was comparable with any other pub grub, not exciting, but edible! Would definitely eat in the restaurant on both evenings should we go again, because price wise there was little difference in the menus. One point I would make is that we had a classic room, with a king-size bed, and it was very comfortable!
Overall we enjoyed our stay, will probably return, and would recommend.

Room Tip: I understand there are some refurbished rooms, I would definitely ask for one if I return, however I...
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  • Stayed May 2014, traveled as a couple
    • Value
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Helpful?
3 Thank Janey35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLinden, General Manager at Macdonald Linden Hall Golf & Country Club, responded to this review, June 4, 2014
Hi Jane

Thank you so much for the positive feedback much appreciated

Regards

Andrew Thresh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
  • English first
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  • Any
English first
Wallsend, United Kingdom
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 30, 2014

Spent yesterday 29th May at at wedding reception at Linden Hall.....this place in a The Northumberland countryside near Morpeth is a beautiful setting that takes back to old England and makes you wish the walls talk and give up their secrets. The staff were very attentive and it all goes off without a hitch. Clean, classy very nice I must say. The evening gave way to a Disco once they had cleaned up the room after we ate. The anti room whilst waiting for the room to be cleared was less well organised and we had to sort our own seats, the drinks were expensive so some folk were nipping outside the the linden tree pub for their drinks £3 a pint whils the main venue charged £4.80! This was the guests only complaint I heard mentioned. To some up...pretty good place lovely location but to expensive at the bar...nip in the linden tree! Loads cheaper

Room Tip: Buy your drinks in the linden tree pub no the venue suits
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  • Stayed May 2014, traveled with family
    • Value
    • Location
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Helpful?
Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLinden, General Manager at Macdonald Linden Hall Golf & Country Club, responded to this review, June 4, 2014
Hi

I am delighted you enjoyed the wedding and tahnk you for your feedback relating to the fuction bar prices and service both the function room and Pub are priced competitively for the area and yes some items are cheaper in each bar when compared to each other

Regards

Andrew Thresh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrow in Furness, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 30, 2014

my daughter was married there on 24th july 2014, what a beautiful venue, we had a marvelous day, everything went to clockwork, the food was hot and delicious and the service impeccable the decor flowers and professional touches were the making of the day. Karen the wedding co-ordinator and her collegues could not have been any more helpful. The rooms where very comfortable and well equiped. All in all would recommend anyone to book their wedding there. I would love to go back for a nice peaceful weekend and relive some of the lovely memories i took home with me thankyou linden hall/morpeth

  • Stayed May 2014, traveled with family
    • Value
    • Location
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Helpful?
3 Thank Lyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLinden, General Manager at Macdonald Linden Hall Golf & Country Club, responded to this review, June 4, 2014
wow thank you for such a glowing recomendation it was a pleasure to meet you all thank you for choosing Macdonald Linden Hall to host such a special day

Kind Regards

Andrew Thresh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 29, 2014

Awful experience, never again. Host was out of control, petrified my daughter, had another family member in tears. Food was awful . Staff were not attentive. Never again! Toilets were disgusting, no activities to entertain children.

Andrew Jackson

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jackson184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stockton
Level Contributor
81 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed May 28, 2014

Stayed here as a guest at a wedding, reception area and public areas fine however room was most disappointing, badly scuffed walls, a damp unaired feel to the room, cracked tiles in bathroom.
We felt as if we had been dumped in any old free spare room but paid quite a handsome "Wedding rate"

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brightspark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLinden, General Manager at Macdonald Linden Hall Golf & Country Club, responded to this review, June 4, 2014
Hi

Thanks for the feedback we are currently in the middle of a painting programme I am glad the wedding went well it was a good day and a lovely couple

Regards

Andrew Thresh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
112 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed May 27, 2014

My boyfriend had booked a break for my 40th along with spa treatments, flowers etc. and mentioned that we needed to be at the hotel at the latest by 5pm because he had booked me an hour and a half head-to-toe treatment in the spa. I was so excited...I love spas! We arrived in good time and checked into the hotel with the help of a lovely helpful receptionist and went up to the room where an absolutely beautiful bouquet of flowers awaited me. We then made our way down to the spa for 4.50pm and my partner then left and went into the pool area. I was given a form to fill in as per the norm (which took under 5 minutes) and then I waited for another 20 minutes before a beautician walked up, took the form and asked me to follow her; no apology. We went into a room where she described the treatments I would be getting; and I made a point that it was an hour and a half treatment (because the time was now heading towards 5.20pm), and she agreed and asked me to remove the relevant clothing and get onto the treatment table. I had just taken off one of my shoes (at which point she turned round and apologised that there may be some exfoliator on the floor from the previous treatment), which made me cringe slightly especially when turned out to be all over the floor and made me feel rather uncomfortable that I walking in someone else's dead-skin, but then it got worse. I got onto the table (wiping both my feet in turn with the other foot), went to put the towels over me, and they were damp! These were obviously from the previous treatment too so when the therapist came back into the room, she asked if I was ready to which I replied 'no, because the towels are damp'. She then tried to feign surprise at this revelation and swapped them.
The treatments began and I tried to relax but unfortunately between every 2-5 minutes phone interference would boom out over the speakers. After approximately 40 minutes of this, I asked the girl to turn the 'soothing' music off because I was finding it hard to relax. She did this saying that this was a continuing problem to which I said that it must drive her mad and that management should put signs up asking people to turn their phones off before they entered the spa and pool area. When my treatments finished (dead on 6.30pm), I was thinking how I was going to tell my partner that the whole experience had been rubbish and decided that I wouldn't (because he'd gone to a lot of trouble to make this the perfect weekend for me). However, when I walked into our room he immediately asked me what had happened and when I looked in the mirror found myself looking completely washed out. I then had to do my own facial to bring the colour back into my cheeks.
Linden Hall in itself was lovely and I found the staff to be friendly and helpful, it was just the spa experience that let the whole thing down along with the changing area which was filthy and only contained one shower (behind a dated shower curtain), and the swimming, sauna and steam room (which was a huge disappointment too)!

I have contacted Macdonald hotels regarding the spa debacle and the manager came back with an apology and a very kind offer of a free spa treatment. Unfortunately, as we live 200 miles away this was turned down. Still it was a nice 'thought'!

  • Stayed April 2014, traveled as a couple
    • Value
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Helpful?
Thank Ge0rgyGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLinden, General Manager at Macdonald Linden Hall Golf & Country Club, responded to this review, June 4, 2014
Hi

Thanks for your balanced feedback very constructive and much appreciated our New Spa manager has made some great changes would love to welcome you back in the futue

Kind Regards

Andrew Thresh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrow-in-Furness, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 27, 2014

Lovely hotel set in beautiful grounds! We had a classic room on the first floor overlooking the front gardens which we were more than happy with. The first night we ate in the Linden Tree pub on site and although it was a nice informal setting the food was a little disappointing, they forgot to toast the bread that accompanied the pâté and when we asked for it to be changed, they returned with warm bread! The belly pork was served with a rubbery skin instead of crisp crackling! The second night we ate in the award winning restaurant as it was our anniversary and it was fantastic! The food was fabulous and the staff were very attentive!

Room Tip: We were on the first floor in the main building! We had a classic but more than adequate room, clean...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lois B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLinden, General Manager at Macdonald Linden Hall Golf & Country Club, responded to this review, June 4, 2014
Hi Lois,

Firstly belated congratulations on your anniversary and thank you for choosing to spend it with us at Macdonald Linden Hall. Thank you as well for you feedback great to hear about Dobsons and you will be pleased to know we introduced a new menu into the Linden Tree Pub yesterday feedback was fantastic would love you to come back and give it a try

Regards

Andrw Thresh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Macdonald Linden Hall Golf & Country Club

Property: Macdonald Linden Hall Golf & Country Club
Address: on A697, Longhorsley, Morpeth NE65 8XF, England
Location: United Kingdom > England > Northumberland > Morpeth > Longhorsley
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Longhorsley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Linden Hall Golf & Country Club 4*
Number of rooms: 26
Official Description (provided by the hotel):
The impressive Macdonald Linden Hall Golf and Country Club was built by merchant and banker Charles William Bigge in 1812. Today, it nestles in 450 acres of private grounds: the perfect country house hotel. Boasting several versatile function rooms and an 18-hole golf course, it's the perfect venue for business events. Our stunning Northumberland countryside location and award-winning food and drink are ideal for weddings too. If you want a relaxing break in the country with extensive health club and spa facilities, not to mention luxurious accommodation, come to Macdonald Linden Hall Golf & Country Club. ... more   less 
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Also Known As:
Macdonald Linden Hall Golf And Country Club
Macdonald Linden Hall Golf & Country Club Hotel Longhorsley
Macdonald Linden Hall Hotel Country
Macdonald Linden Hall Golf & Country Club Longhorsley, Northumberland

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