My daughter, daughter-in-law, and myself visited the spa on 21st. April, it was a rather expensive package deal. Upon arrival the building itself looked like it was used as a storage place rather than a Spa! not appealing at all. I have to say when we did enter, we were met by two of the masseurs, they were lovely, and very good at their job! the massages were absolutely relaxing, and enjoyable. The decor was tatty near the Jacuzzi area, and the aromatherapy room was not at the temperature it should have been! The lounge area would have been more appropriate for a business lounge - not very sumptious or relaxing if you wanted to just enjoy a good book! Unfortunately, when the receptionist did appear, she was not in the least welcoming! she only smiled as we were leaving- a bit late in the day, lunch was included in the package, my daughter and myself ordered the same, only to be told that it was not available, we had to choose something else (with a choice of four main meals you would have thought that they could keep up with stocks!) This was a treat for me, and I don't think that the spa itself came anywhere up to the standard expected. Only the two young ladies saved the day, which is a shame considering again I have to mention the price.