Our fourth stay, the food was outstanding as always. The staff were mainly the same as in previous visits and all were polite, helpful, friendly and happy to help.
The tv was dated and was fitted with Freeview which was faulty, and was removed on the Saturday morning but never returned and no explanation given. The heating does not work automatically, I presume there is a master switch in the main House, therefore if it goes cold, as it did this weekend, the Suite was very cold and the heating didnt come on with the thermostat; we had to go and ask numerous times for the heating to be turned on. The bed linen is changed if the leaflet about this is left on the bed; the leaflet was duly left on the bed, but the linen was not changed, the bed was remade and the leaflet was left on the dressing table! All small details but the lack of attention to detail spoils a lovely hotel and a lovely stay.
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- Also Known As:
- Waren House Hotel Bamburgh, Northumberland