we had travelled 600 miles from hampshire to alnwick with family visiting us from abroad. We had booked into the restaurant for lunch during the May half term. We were delayed at the castle as the children were watching a show by the Harry Potter characters. The restaurant refused to accommodate us even after we explained to them the distance we had travelled for this experience, as we had heard good reviews about the treehouse. They had no response to why they did not call my mobile to confirm is we were still coming or not. We did not have their phone number as our booking was done on email. It was such a let down for 4 children who were so looking forward to eating in a treehouse. its not a distance we would ever do again just to have this experience!
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