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“Fantastic food shame about the service”

The Sanctuary at The Castle
Ranked #63 of 120 Restaurants in Alnwick
Price range: $46 - $66
Restaurant details
Reviewed June 5, 2008

This is the third time I've eaten at the Sanctuary, but on this occassion i couldn't believe how slow the service was - pleasant but slow. On a Friday evening in May there were only 3 tables being occupied by other couples - so 8 people to attend to and 4 waiting on staff with fancy pdas to place the orders. They seemed to forget to give us the bread and dipping oils that other tables got and we had to keep catching the eye of the staff to order more drinks following course etc. The food however was fantastic - so come on front of house pull your socks up and don't let the side down.

Thank Northumberlandmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 - 22 of 22 reviews

Reviewed April 23, 2008

This is a fantastic restaurant with lovely decor and great service, the food we had was fabulous - every course. The waiter was attentive without being pushy. Could not fault this restaurant and would highly recommend it to anyone.

Thank ableassistant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
Reviewed February 20, 2008

Been twice and love it. Pretty amazing location at Alnwick Castle. Fab food, mostly locally sourced, excellent service. Went on my birthday and got a special dessert with Happy Birthday on plus candle and waiting staff sang Happy Birthday (cheesy but sweet). Valentines Day Special included a rose, and champagne - only criticism was that the service was a little too quick - would have like to linger more between courses. Menu changes, but particularly like the Baileys creme brulee, the chilli ice cream and the fresh tuna caesar salad. Yum!

Thank A TripAdvisor reviewer on Facebook
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Reviewed April 25, 2014
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Thank roseassumpcao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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