My husband & I stayed in this hotel on the eve of our wedding & the night of our wedding. So did many of our wedding guests , all of whom were disappointed with the standards of the rooms facilities in the hotel and the staff's attitudes. The rooms are decorated nicely but the appearance is very deceiving.
The room we were in had a fridge which did not work, a T.V which would not change channel and a blind which was broken which resulted in us returning from our wedding and having to sit for 40 minutes whilst the night porter fiddled with it. He couldn't fix it so we were taken to a room across the corridor that was tiny and had the most dreadful sewage smell in there. VERY DISAPPOINTING!
There is no room service (no phones in any of the rooms to call for drinks etc) if you do go down to reception (which is actually the bar of the hotel) there was never anyone there. This resulted in playing find a staff member. It was all very irritating.
The cleaning staff ( and I really don't like to say this but sadly it is just a fact) were the rudest most common women I think I've ever come accross.
On the morning of my wedding whilst I was getting myself ready and being happy, these two wisoned old ladies had nothing better to do than moan about other guests who were staying in the hotel to me( not my business what anyone else is or is not doing in the hotel). They wanted to be in my room when it was not at all convenient.I found them to be extremely offensive and rude in their tone and manner. If you asked for anything there wasn't once a thank you sir or madam. They were overly familiar with us. Not in a friendly way. In a rude, inappropriate way.
The bathroom door was broken i.e it would not stay shut of its own accord. This was very irritating and caused embarrassing problems when my bridesmaid or I needed the loo and the photographer was present.
The breakfast they supplied was ok. So there's a positive.I guess if you wanted to stay here for just the night and then go off for the day it'd be fine, but for a wedding party - bad news and do avoid it! Rooms are small and not much room to walk about the bed.
There appears to be a drainage problem in this hotel. All our guets and ourselves complained about the awful sewage smell in every room.
I hated my stay here and so did all our guests. Avoid it.
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- Also Known As:
- Blackmore`s Of Alnwick Hotel Alnwick
- Blackmores Hotel Alnwick
- The Plough Alnwick, Northumberland