We were a little nervous booking this Premier Inn as some previous reviews indicated problems with customer service. We visited relatives in Kettering and stayed 5 nights on a room only basis, 2 adults and 2 children in a family room.
It was hard to fault the room which was comfortable and clean. The smallest bed was a little hard but our son aged 8 did not seem to notice. The bathroom was very clean; not the most modern.
The staff could not have been more helpful and friendly throughout our stay and this made such a difference. In truth there was little we needed, so there was no need to test them. They made 'animals' out of towels for the children as a surprise on two days, which made the stay extra special for them. We enjoyed our stay and would recommend. More
- Free Wifi
- Free Parking