First off, let me say how fantastic, friendly and welcoming the front desk staff was at check in. The woman checking me in was just outstanding! She helped me through the doors and made me feel like anything I needed was no problem at all. I did not receive the same service upon check out, however and two people were actually behind the desk. No one bothered to help or even ask if I needed any help with the manual doors. Generally, the handicapped facilities at the hotel need improving. The handicapped parking spaces are far from the front door, yet close to a door with 2 steps. 2 steps? Hmm... The cut-away at the front door is very steep and the 2 manual doors are difficult to navigate. Thankfully, again, the night person helped me, she deserves a raise!! My ADA room, while very comfortable and spacious, was pretty far from the front desk and accessed by climbing a decent ramp. It's do-able, but difficult. So possibly this place was designed with people who use power chairs/scooters in mind, but manual chairs or walker/cane users will have more difficulty. I will commend the property on having ADA rooms that adjoin another room for people traveling with families or care givers. It is a nice feature I don't see everywhere. Other than that, possibly the management should look into current ADA guidelines on the height of the shower bench, it was so very low that I could not use it. However, the toilet height seems to be up to current recommendations and I do appreciate that. Lastly, the bed was super, super comfortable. Great sleep!!
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- Also Known As:
- Comfort Inn Greenville, Ohio
- Greenville Comfort Inn