We were staying for a 2 day business meeting. The meeting room was fine. The tea and coffee facilities weren't great. They'd run out on occasions, and hadn't been changed at one point, as what was left was only just warm. The pastries can and there wasn't even enough for one per person, these problems were copied on both days, morning and afternoon. Lunch was not bad, and the team were very nice, especially when I asked for some apple sauce. The bar staff were friendly too. The room was nice, clean though could have done with the tea and coffee facilities being topped up.My biggest disappointment was breakfast, and not because it wasn't nice, but because I didn't get any!!!!. It had been paid for in full, though this morning, I was on calls from the room, and would not have time to go down to the restaurant, so at 12:10am I put my tray service order form on the door, which was well before the 1:00am cut off point, and was expecting to pay a little more of course, but at least I wouldn't miss breakfast. However it didn't come, and in fact the door hanger was still on the outside of the door in the morning, it had even been turned round, so someone had looked at it but not actioned it. I left in fact with no breakfast because someone in their team either came too early to collect the door hangers, or just completely ignored it. That ruined everything for me. I doubt I'll stay in another Holiday Inn now, as time after time something goes wrong.
- Official Description (provided by the hotel):
- Set in its own grounds on the outskirts of historic Rugby in Crick, the Holiday Inn Rugby/Northampton is a spacious, elegant hotel. Its easy to reach just off the M1/J18. The Holiday Inn Hotel has 90 rooms with High Speed Internet Access and air conditioning; 2 are equipped for special needs and 13 Meeting Rooms. Relax in the hotel lounge and bar and dine here and in the cosmopolitan hotel restaurant. ... more less
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- Also Known As:
- Holiday Inn Rugby/Northampton Hotel Crick
- Holiday Inn Crick
- Crick Holiday Inn
- Holiday Inn Rugby/Northampton Crick, Northamptonshire, UK