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Birtley House
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Reviews (165)
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All reviewsfresh fruitfull englishb bthanks mikemini fridgefriendly hostsbay windowtop floorlots of choicefirst classcannot faultbreakfast was amazingcooked optionsnothing is too much troublecar parking isenglish breakfasttea and coffee
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87 - 92 of 165 reviews
Reviewed October 23, 2013

I have used Trip Advisor now for several years and find it to be an indispensable part of my trip planning. Since I do use the site, I find it my duty to then to write reviews on where I have stayed and eaten and what I enjoy from my travel for others to use in their planning. Having been in the hospitality business for 25 years, I am sensitive to comments made by others in my business and always look to comments, if made, as an opportunity to correct errors or mistakes made by me and my staff. Most would do the same.


We had booked our room for a single night at the Birtley House 4 or 5 months before and had after lengthy emails, settled on an upgrade to have a room with a view of the town and the ocean. We had thought that after having walked the whole Coast to Coast path that a nicer room would be deserved!
Once booked I did not contact the B&B until I reconfirmed my reservation for one night as I always do a few days ahead of time.
As it turned out we had the opportunity to come a night earlier and called the day before and were told that we could be accommodated. We came into Robin Hood's Bay quite excited at having completed the Coast to Coast walk.

When showed to our room, I questioned the fact that it was not the room we had originally booked for one night, the one with a view. Our host told us that this was because we had come in a night earlier, which was a fair enough statement from him, as I would could not expect anything for that one night just booked 24 hours earlier. My question to him then was that we would therefore be able to move into the correct room, booked 4 or 5 months previously with a nice view overlooking the town and a view of the water on our second night.? We were told NO. I expressed displeasure at the situation and nothing more was said by either party.

A simple admittance of their error in assigning rooms, overbooking, etc. would have gone a long way to soothing the problem, but the lack of concern for the error on their part really spoiled the experience for us.

Mistakes happen but a little honesty on the part of the hosts would have gone a long way to diffusing our disappointment. We chose not to stay a second night, but to check out and go elsewhere.

  • Stayed: October 2013, traveled as a couple
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Thank travelonVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

Just back from our first stay at Birtley House after not being able to get into where we stayed on our previous visit to lovely Robin Hoods Bay - we couldnt have been made more welcome by Mike, and Connies breakfasts are just what is needed to start the day...room was spotless and great views over the moors and the top end of the village,,,,really cant wait to get back to this special place and the great hosts of Birtley House!!!!! Cant wait to visit this magical place again - thanks Kaz and Jon xxx

  • Stayed: September 2013, traveled as a couple
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Thank karen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013

Just back from our 5 th visit to birtley house first found it in 2009 and have made it a regular place to visit alson bringing friends from time to time .
This is the best B&B we have ever stayed in . Mike and Connie are amazing !!! the rooms are well decorated and so clean . Mike is so friendly when he greats you and Connie makes a fantasic breakfast . highly reommend xx

Room Tip: All rooms amazing
  • Stayed: September 2013, traveled as a couple
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Thank clair b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013 via mobile

We stayed here overnight for a short break at the end of Aug 2013. Birtley House is in an ideal location at the top of the village overlooking the bay itself. Hosts, mike and connie were very attentive and friendly without being overbearing. Room was spot on, on the second floor, spotlessly clean with a compact en suite with a lovely power shower. Next morning the breakfast was amazing, I have to say I don't think I've ever had better!!!! All in all a lovely place I can't recommend highly enough. Looking forward to a return visit, we will definitely be back, with a shadow of doubt.

  • Stayed: August 2013
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1  Thank DJH385
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2013

We stayed at Birtley House for two nights (Fri/Sat).

The Guest house is at the top of the bay across from the car park and 2 doors up from the Victoria hotel.
Mike greeted us with a lovely warm, genuine welcome and showed us to our room (RM4)
which is at the front of the house on the 1st floor.

The room was very clean, well appointed, plenty of draws and hanging space, also a small fridge for keeping water nice and cold for the next days walk and ofcourse milk if your not keen on uht?

We had a great nights sleep with the window open and plenty of sea air, waking up feeling fresh and ready to go.

The en-suite is compact with a good power shower, just what you need in the morning to wake you up!

While we were there Mike and Connie were on hand if you needed them, not that we did.

Breakfast was first class, we're foodies and for us they got it spot on, The Full English consisted of, All the usual, sausage, bacon, eggs, beans, mushrooms, tomato, but also.....Wait for it.....













BLACK PUDDING AND FRIED BREAD!!!!!!

At last a Guest house that does do a FULL ENGLISH.

We enjoyed our stay a great deal and only living in York we're only an hour or so from the coast, so we will certainly be staying at Birtley House in the future.

Thanks to Mike and Connie for a lovely 2 nights stay at Robin Hoods Bay.

  • Stayed: August 2013, traveled as a couple
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1  Thank RodandKate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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