Similar to Erika C, we were also ripped off by this hotel. We stayed at this hotel on several occasions but when we returned home we discovered we had been incorrectly charged for nights that we had previously cancelled well within their cancellation policy time frame. Despite numerous emails and calls to the hotel they would not reverse the charges and we have had to pursue the matter through our credit card issuer. Very unprofessional.
- Also Known As:
- Bridge House Hotel Richmond, Yorkshire