This hotel fraudulantly charged my credit card double the cost of the room. When I discovered this after returning home from my vacation, I repeatedly contacted them with no response. I finally phoned them overseas to complain to the manager. I was told they'd look at their credit card slips in a few weeks time - no apology or admission of the overcharge - and no reimbursement! After a month had passed since my stay there, I still wasn't reimbursed. I finally put a fraud claim through my credit card company to get my money back from these scam artists!
Aside from being crooks - the hotel was old and dirty and in need of repair. The carpets were filthy and the bathrooms had a terrible stink to them. There was no food being served the night we stayed there. The only positive thing I can say, is that the chef seemed like a nice guy and he made good porridge for breakfast. Overall, it was a terrible stay that cost me a fortune!!
- Also Known As:
- Bridge House Hotel Richmond, Yorkshire