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“Impressive but quirky”

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Hartforth Hall Hotel
Ranked #5 of 8 Hotels in Richmond
Reviewed October 7, 2013

This is a PROPER manner hall and you get that as soon as you walk through the door. 80% of the rooms are incredibly impressive; I had a snoop late on Sunday :-o The owners are a really nice old couple, though you do have to get past a cold official front first, so you need to talk to them, properly.
The place is quite expensive for its location, but you do get the 'Hall' bit in large quantities. If modernity is what you're after, this is not the place for you.

Room Tip: East side is the side to get mobile reception. South side is the only side to get WiFi. Room 6 is ve...
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  • Stayed: October 2013, traveled with friends
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Thank Kevin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 - 58 of 173 reviews

Reviewed September 15, 2013

We stayed two nights at Hartforth Hall this summer, and found it delightful, although it would not be to everyone's taste. The Hall is a quirky, old mansion converted into a hotel, set in its own beautiful grounds tucked away in quiet country lanes. It has a rare cantilever staircase.The room we had was huge, and had wonderful views of the countryside, our only neighbours being sheep! The bathroom was equally impressive in size and although the plumbing was different, everything worked well. We never ate dinner there. The day we arrived, Chef had been given the evening off, so we ate out both nights which was fine with us as we were touring local attractions, and there is a good fish restaurant only a couple of miles away. Breakfast was fine. My husband had a problem with his mattress the first night (we had twin beds), but when he told the proprietor, the mattress was changed and he slept well the second night. If you are looking for a weekend escape in the country, Hartforth Hall fits the bill, but don't expect modernity.

Room Tip: Ask for a room with a view!
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  • Stayed: July 2013, traveled as a couple
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2  Thank June J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013

We came here on a trip with friends - we had three rooms between us. Two of them were beautiful. One of them was awful, and more akin to a one star hotel than a three star. The staff were very helpful and friendly. The nice rooms are nice with clean sheets. The basement room was hideous, and you had to walk through corridors and hallways full of junk to get to it . The showers were APPALLING in all the rooms. As long as you really don't mind the quirks of a place that is rather tired, and not very well run, then it's fine.

Our biggest mistake was to stay and eat in the hotel. The dining room was beautiful, but very quiet - a bit like eating in a library. The food was DREADFUL. We had sparkling wine which was not properly chilled, followed by white wine that wasn't properly chilled either. We had scallops for starter - £7.50. They looked lovely from the description on the menu, but what came out was one of those awful freezer pack scallops sets in a shell, with a raw cherry tomato balanced on the top (the menu said something like: "topped with creamy emmental cheese and roasted tomatoes..."). In addition, they were raw in the middle - hadn't been defrosted properly!!!! We sent them back, and the waitress took them away, microwaved them a bit more, and then re-distributed them amongst us... hmmm.... Next up: Fillet of beef with "hand made" chips, and seasonal vegetables - price = £21.50. What did we get? Fillet of beef (not a good one) with McCains (or similar) oven chips (4 each) and some soggy watery frozen veg, and some very bland non-descript white sauce. The crowning glory of the evening however, was the pudding:

We decided that it might be a bit risky having a pudding for £6.50 which was clearly going to be another ex-freezer job, so decided that we might be safer with the cheeseboard.... I only wish I had taken a picture of it!!! We ordered a "double" cheeseboard to share amongst us. You can only image our dismay (and hilarity) when a plate appeared with a few crackers on it, a couple of slices of what looked like Double Gloucester, and the horrible brown crumbly end of a bit of stilton. I kid you not. It was accompanied with some sad looking grapes, and a bit of raw cooking chorizo. I'm not joking... total charge = £12.00

It didn't matter to us too much, because we were just there for a weekend away with friends, and enjoyed each other's company, but I dread to think what it would be like for a couple who fancy a romantic weekend away, and end up coming to this place, and having their romantic evening meal in that "restaurant".

Now for the breakfast. Not great. There was a bit of melon which disappeared fairly early on, and there wasn't any more. There was no yoghurt. There were a few packet cereals. The scrambled egg was foul, but the rest of it was OK. The coffee was instant.

When we came to pay our bill, we obviously said we weren't happy. Luckily they had anticipated this, and decided not to charge us for the starters or the cheeseboard (which we sent back anyway). They also knocked money off the awful room in the basement as well after a bit of negotiation.

All in all, we wouldn't go back, and wouldn't recommend to friends. A shame, because it looks lovely, and has a lot of potential. Unfortunately, great play is made by the owners of the magnificence of the place, but very little attention is given to the things that matter (showers/food/good coffee). The waitresses wander about with little "Hartford Hall" jackets on, and little white gloves on, and it all looks very posh (and the prices reflect that), but in actual fact, it's all freezer food, that's microwaved up, and then charged at very nice restaurant prices (which this isn't).

P.S. Don't stay in the Jane Austen room if it's windy. The window rattles...

Sorry Hartford Hall!

  • Stayed: September 2013, traveled with friends
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3  Thank Jenny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

A very friendly welcome and a pleasant stay in this lovely hotel. The room was huge, clean and tidy with good en-suite facilities. Tea and coffee was available in the room and in the lounge free of charge. The restaurant was beautifully decorated and the service was prompt and friendly. Even though there was a large party staying we were made to feel included and had the option of a special menu in addition to the usual a la carte selection. The evening meal was splendid.

We can thoroughly recommend this Hotel.

  • Stayed: August 2013, traveled as a couple
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Thank S E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2013

I had booked at the last minute, though I had visited the Place years ago. The grounds and garden areas are wonderful, as are the views. The hotel itself is like staying in a country house. The owners are reserved, rather formal- which I appreciated.I had been 'upgraded' to a larger double room ( not a term they would use) which was enormous. There were eccentricities, like a teddy bear in the bed, and the plumbing was a little erratic, but I liked the space, the views...and the silence after 11pm ( when I arrived back from dinner in Durham).I slept well in the commodious and comfortable bed. Some of the public rooms, the drawing room for example, are very gracious.
Breakfast was a help yourself affair, adequate and hot, though served in a rather naff room at the back, with a very narrow entrance.Staff helpful, polite, and informative. If you want brash modernity, go elsewhere...if you want a civilised, rather old fashioned place with the feel of staying in a private house, then come.I enjoyed my brief stay, and will come again in due course...

Room Tip: Be very careful re-entering the A66...nasty junction to the village...
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  • Stayed: August 2013, traveled solo
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Thank gillings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2013

We recently enjoyed a three night stay in this beautiful Hall, the owners Anne and David made us very welcome and the stall were all friendly and helpful. The whole ambience and character of the hotel made our stay (to celebrate a friend's 80th birthday) a very special occasion. All the main reception rooms and bedrooms are full of character with many period features and the Wedgwood dining room particularly memorable. We look forward to making a return visit to explore the wonderful countryside.

  • Stayed: July 2013, traveled with friends
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Thank cocoWhitleyBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013

I have stayed at Hartforth Hotel many times & obviously that speaks volumes. Usually I stay here for the absolute tranquillity of the place, set in exquisite surroundings. However; my most recent visit was to celebrate my fathers 80th birthday, bringing together family and friends from all over the world: Australia, Hong Kong, Singapore . We had an absolutely tremendous time & this was made possible by the wonderful hospitality of Ann & David the owners of the hotel. We took over the hotel for 3 days & were all made to feel very much at home. This was a most memorable & fantastic occasion.

  • Stayed: July 2013, traveled with family
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Thank yvette w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hartforth Hall Hotel

Address: Gilling West, Richmond, North Yorkshire, DL10 5JU, Richmond DL10 5JU, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Richmond
Hotel Style:
Ranked #5 of 8 Hotels in Richmond
Hotel Class:3 star — Hartforth Hall Hotel 3*
Number of rooms: 20
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Also Known As:
Hotel Hartforth Hall
Hartforth Hall Hotel Richmond, Yorkshire

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