I booked online and the confirmation clearly stated that I had booked a double room for single occupancy.
Upon arrival I was presented with a twin room. The landlord was summoned to deal with the issue and his attitude was immediately hostile and rude. He made no apology or offer of recompense despite the proof in front of him that I had booked a double room. A small gesture of goodwill would have gone a long way but none was forthcoming.
I did at least get my money back but that's scant consolation when I needed to find a bed for the night at short notice.
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- Also Known As:
- The Market Tavern Knaresborough, Yorkshire