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“Fantastic caravan and brilliant little site”
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Very good
10 reviews
Typical Hire Caravan Exterior
Supermarket
Adventure Play Area
Family Bar
Live Entertainment in High Season (please check dates)
Dog Friendly
Scarborough
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Overview
Caravan/mobile home -
2 Bedrooms, 1 Bathroom, Sleeps 6
Filey, Scarborough District, North Yorkshire, England

Reviews from our community

Very good - based on 10 reviews
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Reviews from our community

Date | Rating
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English first
English first
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English first
KarenBian...
East Yorkshire
Level 6 Contributor
111 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Fantastic caravan and brilliant little site”
Reviewed September 7, 2011 for a stay in August 2011

We stayed at this caravan site about 7 years ago and it was extremely quiet and fairly small. We were surprised to find it heaving with campers with tents and touring caravans everywhere(it was bank holiday) . We thought we were in for a noisy rowdy week but not so. Our hired caravan was absolutely perfect (2010 model) and our only complaint was that there were no duvets just itchy blankets. The caravan beds were comfy, the kitchen lovely and well equipped, the living area with proper sofas and free standing table and chairs and a flat screen digital tv. The site was clean, well maintained and the staff were helpful and friendly. So were the guests. Never met so many nice people. The lounge bar and entertainment room were lovely. Live acts on every night, the groups were outstanding. It was small friendly and active without being tacky. Must also mention the fish and chip shop on site - the BEST weve ever tasted - and i'm not exaggerating. Will go there again. every time we are round there. The little Burger van was good and good value for money with lovely people serving. Everyone seemed happy and friendly. Could walk from the site along the cliffs to Filey one way and Cayton Bay another. Beautiful scenery. Would recommend this site to anyone and definitely come again.

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The caravan and the entertainment
Liked least: The itchy blankets
Traveling group: Family with Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 22, 2011
Thank you for taking the time to review our park, we are very pleased you enjoyed your stay with us. We hope to see you again in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hbcvd31
Chesterfield, United Kingdom
1 review
“Never again - beware double booking and inferior alternatives”
Reviewed August 31, 2011 for a stay in August 2011

After having booked a late deal "special offer" for a 2011 luxury caravan for 2 nights over the bank holiday weekend and paid upfront, we were rather disappointed to be informed on arrival that the intended caravan had been double booked and we could either have a full refund(and go straight home) or be given older alternative accommodation and a partial refund. We chose the partial(25%) refund and alternative caravan, not having a realistic alternative after a 3 hour journey with a 5 year old. The alternative accommodation was significantly worse than expected, certainly several years older than we had been led to believe(the oldest models advertised on the website being 2008 , well we've been in several newer statics including a 2008 model and this wasn't one) with the overpowering stink of wet dog as soon as you opened the door which permeated the entire living area and seating. Despite the original booking information stating that central heating was standard in all models, this had no central heating nor double glazing, a very stained carpet, rusty fridge, dangerous light fitting in the kitchen and was generally of ramshackle appearance including stained mattresses and a non functioning carbon monoxide detector. We were pleased we had brought all our own bedding including quilts as the blankets provided looked rough and scratchy. The poor accommodation spoilt the stay and we endeavoured to stay out and about as much as possible to avoid sitting in it as clothes began to take on the dog odour from the furnishings. All in all an experience I don't want to repeat, I particularly resent the fact that we were invited to book and pay for accomodation that wasn't actually available and weren't informed until arrival, being offered a significantly inferior alternative.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Family with Young Children
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 22, 2011
We are very sorry that you did not enjoy your stay with us. As i explained at the time, the mistake was only seen an hour before you arrived. These mistakes are certainly very rare, unlike the title of the review suggests. The only caravan available was the one that you stayed in, we did give a considerable refund from an already reduced special offer for the inconvenience. The caravan that you stayed in was part of the Economy Standard range, which are clearly advertised on our website and state has no central heating. The caravan in question has been used throughout the summer with no complaints from our customers. Once again we apologise for the mistake that led to a different and lower model of caravan being used.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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