We booked at Primrose Valley as we were taking our 7 year old grandson away for the first time & thought there would be plenty for him to do if us wrinkleys couldn't keep up .
We booked a standard plus caravan & it was awful. When we first entered there was a musty smell which we later found out to be the beds which were also lumpy. We don't believe the van had been cleaned as there was hair in the shower plug hole which after taking out the hair was still blocked. When we mentioned this at reception they weren't at all interested. The whole van was tatty & in need of a facelift, there were even cigarette burns on the carpet. Don't take too many clothes, there isn't enough space for a week's worth of clothes & nowhere to put the cases! We were cramped with just the 3 of us.
Although the park is nicely set out & clean there are limited activities for children under 8 & what few there are can work out expensive, especially the arcade which is extensive & which you have to pass through to get to most other things.
Whilst the food menu isn't extensive it does provide what most kids & teenagers want to eat. We quite enjoyed the Mash & Barrel, but it is worth looking at the flyers sent to the caravans, we had a great pizza etc at a very reasonable price.
The park is ideal if you don't want to spend all your time on it. If you have a car the area affords some great days out with lots to see & do.
We wrote to Haven on our return & although we received the obligatory letter of appolgy we felt that they weren't really interested now that they had got our money.
- Official Description (provided by the hotel):
- Great for:• Active families • Sports and water facilities and activities• Sea views and sandy beachJoin us on Yorkshire's holiday coast and experience full on family seaside fun. It's a short walk down to the 5 mile stretch of sandy beach below, or stay up top and discover why we thrive on being one of the largest and liveliest parks in the area. Try scaling our climbing wall or ropes course, choose one of our three swimming pools, race around our go kart track - we even have a family funfair. Why not change the pace with a boat ride on the lake or a spot of fishing? So much to do - is one break enough? NEW for 2015: Soft Play Area, Linkfield Grove Development, New Reception Offices. ... more less
- Also Known As:
- Primrose Valley Holiday Park (Haven Holidays) Hotel Filey
- Primrose Valley Holiday Park - Haven Filey, England