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“Fabulous!”

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Crathorne Hall Hotel
Ranked #1 of 1 Hotels in Crathorne
Certificate of Excellence
Bridlington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fabulous!”
5 of 5 bubbles Reviewed May 15, 2014

I booked a night away at Crathorne Hall to celebrate my husbands 40th birthday and we had a wonderful time. Our welcome from Bethany was lovely she was so helpful and nothing was too much trouble for her. We stayed in the Maltby room which was out of this world, total luxury! Dinner in the restaurant was lovely as was breakfast the next morning. A faultless stay. Thank you to everyone x

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lou D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter L, General Manager at Crathorne Hall Hotel, responded to this review, May 26, 2014
Dear Lou D

Thank you for a wonderful review regarding your recent stay at Crathorne Hall.

We strive to deliver the expectations of our guests every day by making you feel special to create lifelong fans and it sounds like we hit the mark!

Great to note you really liked the Maltby Room with it's balcony overlooking the Leven Valley and I hope we will have the pleasure of welcoming you back in the future.

Kind regards

Peter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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844 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
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English first
Whitby, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed May 3, 2014

my daughter and i were invited for afternoon tea here with a good friend and thought the place was so beautiful when we first arrived and maybe could have felt more at home in long Victorian dresses. However, its has adapted to modern life and we we were treated with great respect by wonderful polite staff who didnt rush us and looked after us very well. The afternoon tea was perfect. The staff kept coming back to us to ask if we needed anything else but at good intervals ans we wernt rushed or pressured in anyway.. It was a fantastic experience. the place was spotless and very atmospheric.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank jacksc907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter L, General Manager at Crathorne Hall Hotel, responded to this review, May 26, 2014
Dear jacksc907

Thank you for a lovely review regarding your recent Afternoon Tea at Crathorne Hall.

It was a real pleasure to have you all here and great to read that you had a wonderful experience with the right level of care and service.

I have passed on your comments to my team who are really pleased you had an enjoyable time and I hope we get the opportunity to see you again soon.

Kind regards

Peter
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 2, 2014

We would like to thank the hotel and staff at Crathorne for a fabulous day. The service, attention to detail and quality of our wedding day was perfect. The food was well presented and tasted lovely, the room was set out exactly as we had asked. The guests loved the relaxed atmosphere and all would recommend the hotel to friends and family. We were impressed all day and night and couldn't of wished for a better day. I am not sure what happened to our wedding coordinator Charlotte as the day passed so quickly but she did an amazing job from start to finish helping us plan and nothing was ever a problem. To our toast master and wine expert . . .who we seen at the tasting evening and joined us on our day big thank you everybody commented on both wines which I believe are both exclusive to the hotel and how nice they were. Honestly the hotel staff were just fantastic. So thank you again. If anyone is planning a wedding if you go to Crathorne your day will be one you remember for all the right reasons forever. Lisa and Craig

Room Tip: Crathorne suite, maltby suite, leven room, norton room.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter L, General Manager at Crathorne Hall Hotel, responded to this review, May 26, 2014
Dear Lisa & Craig

Thank you for a wonderful review regarding your recent wedding at Crathorne Hall.

We were all so pleased that you had a day to remember that will be full of fond memories. From Charlotte's (one of our events co-ordinators) care and attention to detail in making sure your dream of how you wanted your wedding came to life, to how the team looked after you and your guests on the day, we really made you feel special and have become lifelong fans I hope.

Finally your recommendation was very kind of you both and I hope that will help assist other couples in the process of looking to have a wedding and think of Crathorne Hall taking care of that special day!

We all wish you many years of happiness and joy together!

Kind regards

Peter
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Newcaslte
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed April 29, 2014

We stayed here on Saturday after a night out in Yarm with friends. It's is only a fifteen minute taxi ride away.

The room we got was called Maltby. It had a huge double bed which was really comfortable and a balcony with great views out over the countryside. The decor in the bedroom was really nice, as was the bathroom. The room was also really quiet, despite being in the main part of the hotel. We never got disturbed once.

The TV had the usual Freeview channels and a couple of Sky Sports channels. There were also plenty of tea and coffee making facilities (a standard kettle and a filter coffee machine).

The setting is really nice and it all makes for a really relaxing atmosphere.

I had a full English for breakfast. There was plenty to eat and it was all cooked perfect.
The view from the breakfast room was the same as the one from our room. You could be miles away from anywhere. It was great to just take our time and enjoy it all.

This isn't the first time I've stayed at this hotel. We often have our works Christmas dinner here. For us it is normally £100 per night for the room. But it means you don't have any taxis to pay for and it's just a nice treat for us.

The room we got this time was clearly one of the better rooms. But even the standard ones are well appointed.

I'm sure we will back again later in the year and I would recommend this hotel to anyone who fancies a break from it all. Like I said, it's really relaxing.

  • Stayed April 2014, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Smoggy_Mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter L, General Manager at Crathorne Hall Hotel, responded to this review, April 30, 2014
Dear Smoggy_Mike

Thank you for your very kind review about Crathorne Hall and it was a pleasure to have you both stay with us again!

Lovely to hear you enjoyed our Maltby room in the main house with the balcony and I was also pleased to read that you had an enjoyable breakfast.

Your review said it all and if you are planning to return, please do not hesitate in contacting me so I can make sure we continue to look after you.

Kind regards

Peter
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Durham, United Kingdom
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed April 29, 2014

Stayed at Crathorne for one night over Easter weekend. Had contacted the hotel prior to our stay and asked if it was possible to be allocated a room with a balcony, this was honoured no problem and the room was named Borrowby. Nice size room with great views of the countryside and River Leven. We were fortunate with the weather enabling us to make the most of the balcony during our brief stay,( Did not care for the cigarette stubs which was pushed into parts of the wall on balcony). Bathroom was small but adequate and appeared to have been recently refurbished, however some places was displaying poor finishes and discolouring taps, which was a shame. During our stay was a Wedding taking place, which was great but small things like full ashtrays still on tables from day before outside, especially at a door entrance is not what anyone wishes to see or be greeted with, I ordered Eggs Benedict for breakfast expecting homemade hollandaise sauce but was greatly disappointed when I was served this dish with packet sauce. I returned this, more so after finding eggshell in my dish and asked for an alternative which was more up to standard. We did not eat in the restaurant so unable to comment, chose to drive into Yarm where there is a vast range of restaurants a bars. Overall, a nice hotel in a peaceful location.

Room Tip: Borrowby has a balcony with great views
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank DawnL44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter L, General Manager at Crathorne Hall Hotel, responded to this review, April 30, 2014
Dear Dawn L44

Thank you for your lovely review regarding your recent stay at Crathorne Hall and it was a pleasure to have you both here.

The Borrowby room is a great room for not only the size of the room but also the beautiful view over the Leven valley and with the balcony to seat out on, you get that extra sense of peace as you enjoy the countryside around us.

I would like to mention that the bathroom points were in hand before you arrived and within a short time these will be completed. Having been onto the balcony, after receiving your review I can confirm that there are no cigarette ends anywhere and we also do not use packet hollandaise on anything - it is all homemade and has been for many years. We recently reviewed and added new dishes to our breakfast menu, as you mentioned and the 'Eggs Royale' is going down a storm.

Thank you for your review and I hope we will have the opportunity to welcome you back in the near future.

Kind regards

Peter
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St. Neots, United Kingdom
Level Contributor
136 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 331 helpful votes
3 of 5 bubbles Reviewed April 23, 2014

We were very privileged to have attended our friends' wedding recently and think this is a fine location for a wedding with wonderful views over the North Yorkshire moors. The bedrooms were comfy and roomy, and staff were friendly and helpful. However, I did think they charge rather a lot for drinks and some of our friends were double-charged for their whole bill. Being a captive audience, we could not go elsewhere for food or drink so this was disappointing. The a la carte food in the restaurant was of a very high standard but the evening buffet meals were of a much lower quality, and I did not feel it was value for money. Overall though, I would recommend this hotel as long as you come equipped with your wallet! 0ver £550 for a family of 4 for 2 nights is a bit exhorbitant!

Room Tip: Ask for a room with a balcony on the top floor
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank s1m0ne192
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter L, General Manager at Crathorne Hall Hotel, responded to this review, April 30, 2014
Dear S1m0ne192

Thank you for your lovely review and I was delighted that you had a wonderful time at Crathorne Hall.

Weddings are always a special day and as we only have one a day the Bride and Groom know that we will look after them well and all have a great time.

Appreciate your comments, and I can confirm that any over charging was and should have been resolved and the rates we offer are in line to the quality of hotel and service we offer to all our guests.

I hope your friends have a fabulous life together and we will get the pleasure of seeing then for the 1st Wedding Anniversary.

Kind regards

Peter
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England -North East
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 21, 2014

My husband and I had our wedding reception here on the 11th April and had a fabulous experience. Crathorne Hall is set away from Yarm and offers a relaxing atmosphere whilst still being an impressive grand hotel. The food and service was brilliant, this was a huge relief when you've invited all your family and friends to your wedding! The size of the rooms used for the wedding breakfast and the evening reception was just perfect to keep all your guests in one area to maintain a good lively atmosphere. The bridal suite was impressive to say the least and was wonderful to go back to when our last guests had gone to bed. We stayed a second night after the wedding but had to be moved from the bridal suite due to another wedding on the saturday. This was a shame however the basic rooms were still of a very high standard. We cannot wait to go back and enjoy our anniversary. A special thank you for Michelle who helped us plan our day, couldn't have done it without you x

Room Tip: Try to book into the bridal suite or the rooms directly above
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Becky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter L, General Manager at Crathorne Hall Hotel, responded to this review, April 22, 2014
Dear Becky S
Congratulations to you both and thank you for a wonderful review about your wedding held at Crathorne Hall.

Michelle is really pleased you both enjoyed the magical day that we know is so important to get right from beginning to end and it was great to read that you enjoyed the Bridal Suite and all it's space and views.

Lovely to hear you will be coming back for your anniversary and if you would like to get in contact with me I will make sure we offer the best room possible and look after you both.

Best wishes to the future for you both

Peter
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Additional Information about Crathorne Hall Hotel

Property: Crathorne Hall Hotel
Address: A-19 to A-67 towards Yarm, Crathorne TS15 0AR, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Crathorne
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Crathorne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crathorne Hall Hotel 4*
Number of rooms: 37
Official Description (provided by the hotel):
Built in 1906, with captivating views of the Leven Valley on the edge of the Yorkshire Moors, Crathorne Hall is at once grand and stately, warm and welcoming. Owned by the Dugdale family until 1977, the hall has played host to politicians, courted royalty and delighted socialites over the decades. Yet despite moving in stately circles, the house has stayed true to its roots as a place of entertainment and relaxation. Now it is yours to explore. Enjoy an overnight stay in one of our 37 bedrooms (17 of which have recently been refurbished following a £4 million restoration of the Hall's East Wing), plan your perfect day and take over the hotel for your wedding or inspire your delegates with our meeting facilities. ... more   less 
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