We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Another excellent stay” 5 of 5 bubbles
Review of Crathorne Hall Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Crathorne Hall Hotel
Ranked #1 of 1 Hotels in Crathorne
Certificate of Excellence
Leeds
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Another excellent stay”
5 of 5 bubbles Reviewed April 20, 2014 via mobile

This was our 3rd stay at Crathorne Hall, and it was just as excellent as our other 2 stays. We stayed this time in Borrowby room, an executive double, which was a lovely sized room with a balcony and amazing views over the valley. The decor was great, and the room was so quiet. We had cream tea on arrival which was great and then an amazing evening meal in the restaurant - the food and service was excellent. We ordered breakfast to have in our room, and again the food was excellent. We can't praise this hotel enough and it is our first choice when we want a night away - we will definitely be back

Stayed April 2014, traveled as a couple
Helpful?
1 Thank rachel22237
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter L, General Manager at Crathorne Hall Hotel, responded to this review, April 22, 2014
Dear Rachel22237
Thank you for your lovely feedback regarding your 3rd visit to Crathorne Hall.

It is always a pleasure to know we are looking after our return guests and sounds like you have found a room that hits all your requirements.

I was also pleased to read that you enjoyed your cream tea and breakfast room service which is always a nice way to have breakfast before departing.

Please do not hesitate in contacting me when you next wish to stay so I can make sure we take special care of you and in the meantime, we look forward to welcoming you back to Crathorne Hall in the near future.

Kind regards

Peter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

832 reviews from our community

Traveler rating
    575
    152
    60
    25
    20
See reviews for
155
398
6
104
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
Bath, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 20, 2014

Only stayed one night on the way home from a trip to Scotland but wished it could have been for a week. What a wonderful hotel with fantastic food and brilliant staff. The room was great with all you could want for a peaceful nights sleep. We were on a diner bed & breakfast package that also included afternoon tea and all the food was truly delightful and the service was excellent. It is after all the staff that make it all come together. We have stayed at quite a few of the hand picked hotels but this was the first time we had arrived by motorcycle and I was a bit apprehensive about how we would be received but the warm welcome was amazing with the receptionist being especially helpful with regard to the secure parking of our bike. Crathorne Hall really is a jewel of a hotel

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter L, General Manager at Crathorne Hall Hotel, responded to this review, April 22, 2014
Dear Tony M
Thank you for your wonderful feedback regarding your recent stay at Crathorne Hall.

It was a pleasure to have you here with your motorcycle and it was great to hear from the food to a peaceful nights sleep all exceeded your expectation.

You are right to sugggest that it is the staff that make the difference into a guests stay and we are very lucky to have a passionate team that are dedicated to our guests needs every day that makes you feel special. I have passed your comments onto my team who I know will be pleased to read you had a great time and it sounds like you will have to come back another day and do some motorcycle touring around North Yorkshire while staying here!

Look forward to welcoming you back in the near future.

Kind regards

Peter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stamford, United Kingdom
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed April 20, 2014

Clean, well presented and large rooms with spectacular countryside views. This hotel is a period property set in private grounds. The staff are warm, friendly and polite. Check- in was fast and efficient but a bit slow upon check out but couldn't be helped as the receptionist was dealing with several enquires and was very professional in manner.

Excellent choice of breakfast and wonderful service. Would definitely recommend to friends and family staying in the area and the food served is excellent. Close to Yarm and Stockton.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MrsClareDay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter L, General Manager at Crathorne Hall Hotel, responded to this review, April 22, 2014
Dear Mrs Clare Day
Thank you for the lovely feedback on your stay at Crathorne Hall.

It was a real pleasure to have you stay and I was pleased to read that you enjoyed our restaurant service along with breakfast the next day.

I was also happy that you felt my team were very friendly and polite which is really important to us to make sure you feel special and enjoy your stay.

Your review said it all in what we strive to achieve and I appreciated your recommendation to family and friends.

It would be lovely to have you return and please do not hesitate in contacting me first so we can make sure we take good care of you.

kind regards

Peter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 11, 2014 via mobile

This the second time we have stayed here this time in a delux room. The staff are very friendly and helpful.
The food is up to the normal hand picked hotels standard. The cooked breakfast set us up for the day.
The building and grounds are well maintained our bathroom had recently been refurbished. The room was large with an excellent view of the grounds
The hotel is also convenient for attractions in the surrounding area we visited York, Durham and Whitby

Stayed February 2014, traveled as a couple
Helpful?
1 Thank Andy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter L, General Manager at Crathorne Hall Hotel, responded to this review, April 14, 2014
Dear Andy R

Thank you for a very kind email and it was great to have you return to Crathorne Hall.

Reading your feedback, it was wonderful to note that you enjoyed the whole experience for the second time from the building, grounds and designed bedrooms to the 2 rosette food in our restaurant along with our service and friendly staff.

I will pass on your thanks to my staff and I hope it will not be too long before we have the opportunity to welcome you back to Crathorne Hall or indeed to another Hand Picked Hotel in the future.

Kind regards

Peter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midldlesbrough, England
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed April 11, 2014

Just had afternoon tea. Lovely staff, very friendly and polite. The afternoon tea was beautiful.
Thick clotted cream for the scones was great. I've had that dreadful artificial squirty cream, that disappears on the jam, many times in cafes/restaurants. The cakes were scrumptious and the sandwiches very fresh and tasty. Full marks all round. Will return.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Catherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter L, General Manager at Crathorne Hall Hotel, responded to this review, April 14, 2014
Dear Catherine B

Thank you for your lovely feedback regarding your recent Full Afternoon Tea at Crathorne Hall.

It was a pleasure to have you come and enjoy all the naughty treats, freshly cut sandwiches and the Yorkshire clotted cream with the scones which is always a favourite of mine too!

Great to also hear the staff took care of you and we will continue to strive to exceed the guests expectations by making you feel special to create lifelong fans!! Which by the sounds of it, we have with you!

Look forward to the opportunity of welcoming you back soon and please note our afternoon tea treats will change in June.

Kind regards

Peter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 8, 2014

Entertained 2 customers who stayed in the hotel for dinner. The whole evening was a great success and this was down to the excellent food and service. The menu was well presented with options, but not too much. The wine list was set-out to help the average person rather than a wine specialist. The food was tasty and well presented, but the service made the night feel special all the way to the whisky and coffee.

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Trispener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter L, General Manager at Crathorne Hall Hotel, responded to this review, April 14, 2014
Dear Trispener

Thank you for your wonderful feedback from your recent experience at Crathorne Hall and I am pleased that we looked after your guests.

It was a real pleasure to have you all here and it sounds like you had a great time with lovely food and wine looked after by our caring and friendly staff who want to make sure you have a superb time.

I was also pleased to read that you enjoyed our 2 rosetted AA food in the Leven Restaurant which is becoming very popular in the local area with our chef Alan Robinson.

I hope you will allow us the opportunity to welcome you and other customers of yours back in the near future.

kind regards

Peter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitley Bay
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed April 8, 2014

This is how customer service should be! From arriving at the car park until leaving the hotel, the service received from every single staff member that we encountered was a delight and should be a copy-book for others to follow. Staff were aware that we were visiting for a special occasion and could not have done more to make our stay an unforgettable experience and one that we definitely wish to experience again. We were booked in on a bed, breakfast and evening meal deal but also took advantage of the afternoon tea which was thoroughly enjoyable, particularly the freshly made scones which were just yummy and, topped with lashings of cream and jam, definitely not for those counting the calories! Superb service, lovely location, fab food and attractive accommodation . . . . . . . . what more could one want?

Room Tip: Upgrade to executive!
See more room tips
  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LadyDon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter L, General Manager at Crathorne Hall Hotel, responded to this review, April 14, 2014
Dear Lady Don

Thank you for the wonderful feedback regarding your recent experience at Crathorne Hall.

Your very kind comments says it all and I could not add to what you have wrote.

I will pass your thanks on to my staff and I hope others reading your review will find it very helpful and will come along and enjoy our friendly service and high standards we like to offer to all our guests.

Best Wishes

Peter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Crathorne
1.9 mi away
Judges Country House Hotel
Judges Country House Hotel
#1 of 1 in Kirklevington
4.5 of 5 bubbles 526 reviews
12.1 mi away
Gisborough Hall Hotel
Gisborough Hall Hotel
#1 of 2 in Guisborough
4.5 of 5 bubbles 1,377 reviews
11.0 mi away
Wynyard Hall
Wynyard Hall
#1 of 1 in Billingham
4.5 of 5 bubbles 978 reviews
Show Prices
Show Prices
Show Prices
9.3 mi away
Rockliffe Hall
Rockliffe Hall
#1 of 1 in Hurworth-on-Tees
4.5 of 5 bubbles 2,302 reviews
17.5 mi away
The Frenchgate Restaurant & Hotel
4.9 mi away
Chapters Hotel and Restaurant
Show Prices
Show Prices
Show Prices

Been to Crathorne Hall Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crathorne Hall Hotel

Property: Crathorne Hall Hotel
Address: A-19 to A-67 towards Yarm, Crathorne TS15 0AR, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Crathorne
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Crathorne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crathorne Hall Hotel 4*
Number of rooms: 37
Official Description (provided by the hotel):
Built in 1906, with captivating views of the Leven Valley on the edge of the Yorkshire Moors, Crathorne Hall is at once grand and stately, warm and welcoming. Owned by the Dugdale family until 1977, the hall has played host to politicians, courted royalty and delighted socialites over the decades. Yet despite moving in stately circles, the house has stayed true to its roots as a place of entertainment and relaxation. Now it is yours to explore. Enjoy an overnight stay in one of our 37 bedrooms (17 of which have recently been refurbished following a £4 million restoration of the Hall's East Wing), plan your perfect day and take over the hotel for your wedding or inspire your delegates with our meeting facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity and Booking.com so you can book your Crathorne Hall Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing