The hotel is beautiful, tranquil and peaceful. You enter through grand gates and a drive along a beautifully long winding driveway to the carpark (we arrived as about 60 people were exercising in it which is probably a weekly or one off but slightly surreal in the tranquil woodland of a valley). It is grand and vast with large staircases and corridors all beautifully decorated, with wonderful grassy and woodland grounds as well as beautifully ornate gardens. It was a really restful stay. Staying in the week only, we saw mainly solo business people staying who were all off early in the day and breakfast had a wonderful calm feel to it even at 7am, where you dine in a huge double height room with a beautiful carved stone fireplace and impressively large paintings on the walls.
The room was beautiful decorated with sumptuous deep colours and lots of fabric and curtains and separate blinds which really blocked out the light if you need it or pop blinds up the sun pokes through the curtain perfectly for people that like that like me. The bathroom was clean and fitted out with sparkling chrome and glass and beautiful stone tiles with a wonderfully warm towel rail. Heating is all on central heating radiators so you have to play with it a bit to get it right and the views from the room are something else. We were lucky enough to have our request met to have a balcony room which they did even last minute. Rolling valley with a river through it, it was magnificent to watch even on the overcast days.
Staying with my partner Duncan for the week who booked it, and both on business I was titled Mrs ?! on a few occasions which is a funny assumption to make these days, alas it made us chuckle, especially when we embarrassed the waitress who also assumed we weren't sharing a room, let alone a bed (god forbid) while dining at breakfast. It was all innocent in an attempt to give us a warm service which echoed throughout our stay, although sometimes inconsistant, in contrast on the plus side for instance, we were given a room change to a room with a balcony at last minute which was really lovely of the reception staff who were all fantastic and so polite, and the breakfast hostess was so much fun, personable, human and bubbly while remaining polite chatting away, making breakfast the best part of the day, however on other hand we had wrong orders twice on one occasion from room service menu but too late to sort out so I left it with a good apology from front desk, but received no further apology / refund explanation which I'd expect when technically I've signed and paid for something wrong, (however wrong items were left off bill we discovered at end of stay as was room service delivery so got it right there), staff knocked on door waking me up with a do not disturb sign instead of just popping it on the door as asked as it was missing, no room cleaning for 2 days (nor communication as to why it wasn't attempted) as I was in the room for 2 days, and then had a cleaner clean the room with me in it at my request without saying a word to me and generally sounding noticeably miserable and huffy (fair enough it's a hard unrewarding job, but if you're in the service trade (which I am) sometimes you have to put on a brave face with customers present no matter what, everyone is paid the service charges evenly so a cleaner should be just as presentable as a waiter) this inconsistancy might be due to a large volume of younger keen staff with a lack of presence of someone in charge (I didn't see anyone visibly in charge during my stay, although breakfast hostess seemed in charge a little but not visibly)
The room service food was delicious, and the cocktails we had sent up too were delicious, if a little thin and small on the side for a long glass but still delicious and cold and brought direct to the balcony on instruction from us without even knocking on the door so we could just sit and admire the view (now that's service in my eyes, listening to exactly what we wanted). The breakfast was so delicious. They cook to order all hot food (including porridge with cream or water if you're good !) and it comes out pretty fast. The ingredients are all local and ethical and delicious. They even have honey from the grounds which is in a small kilner jar which you'll have to spoon into a bowl yourself so don't miss it ! We tried most things from eggs benedict / royale, to waffles (which these had been made to order and not pre bought) fried breakfast, all were delicious. You can help yourself to all the usual continentals but the hot stuff comes out freshly made to order.
Overall this is a beautiful hotel with some really talented service personel (reception / breakfast) who will give you a wonderfully calm and peaceful stay in some beautiful countryside. Do go for a walk in the grounds and see the old derelict glass / gardening summer houses, there's a rich history to this place that you wont get just from staying inside the hotel. It's perfect for lavish business, romantic getaways (I would definitely spoil my partner here) and solo retreats to gaze and ponder. I will definitely go back, even not on business, this stay was particularly memorable.
- Official Description (provided by the hotel):
- Built in 1906, with captivating views of the Leven Valley on the edge of the Yorkshire Moors, Crathorne Hall is at once grand and stately, warm and welcoming. Owned by the Dugdale family until 1977, the hall has played host to politicians, courted royalty and delighted socialites over the decades. Yet despite moving in stately circles, the house has stayed true to its roots as a place of entertainment and relaxation. Now it is yours to explore. Enjoy an overnight stay in one of our 37 bedrooms (17 of which have recently been refurbished following a £4 million restoration of the Hall's East Wing), plan your perfect day and take over the hotel for your wedding or inspire your delegates with our meeting facilities. ... more less
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