Dreadful service, no, make that no service at all.
Arriving in the snow, I was advised by the very same person who'd I'd made the booking with, they didn't have my room available.
Reasonable explanation or help to address the issue, had to be firmly insisted upon.
They could have done the honest and decent thing to prove some level of customer service, but would rather be ignorant.
By all accounts I had a lucky escape, the very decent local cab drivers were more than honest and helpful. Decent place for a drink but, awful accomodation by all acconts.
- Official Description (provided by the hotel):
- Newly refurbished contemporary modern hotel. ... more less
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- Also Known As:
- The Royal Hotel Scunthorpe, England