I visited for 2 nights on business so the hotel was booked by my employer. On looking at the reviews I was a little concerned.
I think this is a classic case of getting what you pay for.
Was the room & the hotel clean? Yes it was.
Did the room provide the necessary, eg bed, bathroom, TV, heat? Yes it did.
Was there a decent breakfast available? Yes there was.
Was there an acceptable & reasonable value evening meal available? Yes there was.
We're the staff helpful & friendly? Yes they were.
Ok, there were a few issues. The decor is very dated. The carpets are very bright & very worn. The carpet extending to the walls of the lift was a bit too much!
On my first night, the service in the restaurant was very slow, it was easy to hear the staff saying they'd never known such a busy Monday night. By my reckoning there were no more than 9 tables occupied. It was certainly a number that should be easily catered for. Maybe communication between the front desk & the kitchen could be improved? This is also evident at breakfast. With less than 30mins breakfast time left, there is still a large amount of hot food on the buffet, some of which has clearly been there sometime. I can only assume this goes to waste every day.
Second night in the restaurant was fine, but only 2 tables occupied.
During my first evening meal, kids outside the hotel were hammering on the fire escape door. The staff noticed & acknowledged this but nobody did anything about it.
During my second meal, there was a Welshman talking very loudly on his mobile phone in the bar area. The content of his call was clearly not suitable for all (his language & views on the funeral of Ariel Sharon were particular highlights!) Again the staff must've noticed this but took no action.
My room was clearly (from looking at other photos on here) one of the more dated. The bath had a few chips in & around it, what I assume to be an overflow pipe stuck out with a rough edge above the bath taps. The bed was very soft & evidently been there sometime, as had the bedding.
As other reviews have mentioned, the noise outside at pub closing time is quite disturbing. Arguments, vomiting, swearing & belching were all evident!
The car park is very difficult to find, especially in the dark. There doesn't appear to be any signs from the main road & if not familiar with the area this can prove tricky.
The wifi was very hit & miss, more miss during my stay. The internet device I was using often said I was connected to a wifi network that had no internet connection.
Having said all this, the location is unbeatable if you need to be in the centre of Grimsby.
One final question, is this a hotel that provides all the basics, if in an unspectacular manner, that requires some modernisation, but most of all is one of, if not THE cheapest in Grimsby?
Yes it is.
- Official Description (provided by the hotel):
- For four decades The St. James Hotel has been in the heart of Grimsby's town centre providing accommodation, food & drink for visitors. With friendly and efficient staff who are always on hand to help. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Booking.com, Cancelon, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, HotelQuickly and Agoda so you can book your The St. James Hotel Grimsby reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The St James Hotel
- St James Hotel