My husband booked us into here for New Years Eve as it was close to where we were going....never ever again!
I'm disabled and we were told that they had walk in showers in the rooms so that was fine, when we arrived and went to our room I found it to have a bath in the bathroom (no shower) went downstairs to ask to change our room only to be told 'we don't have ANY disabled rooms' I was astounded that in this day and age this could happen. We were offered £10 off our room and the lady on the desk couldn't say sorry enough times.
This hotel is stuck firmly in the 70s and should be raised to the ground and built to today's standards.
- Official Description (provided by the hotel):
- For four decades The St. James Hotel has been in the heart of Grimsby's town centre providing accommodation, food & drink for visitors. With friendly and efficient staff who are always on hand to help. ... more less
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- Also Known As:
- The St James Hotel
- St James Hotel