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“Not that bad!”

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The St. James Hotel Grimsby
Ranked #9 of 10 Hotels in Grimsby
Reviewed November 14, 2007

I stayed here recently. Having read the reviews already posted I feared the worst, but I didn't find it was that bad. I chose it as it was very central, handy for the railway station (I was travelling by train). I got a good deal by ringing the hotel a week or so before (deals also available on their website). Reception staff friendly when I booked in.

The room was OK - mine was clean and bathroom was fine. Decor was adequate. Would have been nice to be open the window a bit more. I didn't get disturbed by noise and welcomed the church being across the square (as I attended a service there!).

The breakfast was included in my room rate . The cold items were very good - help yourself & plenty of choice of fresh/dried fruit, cereals etc. The cooked breakfast (buffet) was not so good - not replenished frequently enough and the eggs were overcooked.

Overall - not the best hotel I have ever stayed in, but I have seen much, much, worse! I felt it was OK for the price I paid.

  • Stayed: November 2007, traveled solo
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Thank catme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PEG80, General Manager at The St. James Hotel Grimsby, responded to this reviewResponded March 8, 2013

Dear Guest
Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay and we have taken note of your comments. Rest assured we will address them. Kind Regards Paul Grantley General Manager

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403 - 409 of 422 reviews

Reviewed September 3, 2007

Arrived with high expectations looking forward to a birthday treat.

Left minus more money than the stay was worth, and very bad food poisoning that lasted a week.

If you really must stay here DO NOT eat in the restaurant it is absolute rubbish, I really don't know who gave them 3 stars but they shouldn't have any.

Shame on you Corus!!

  • Stayed: August 2007, traveled as a couple
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1  Thank CheshireJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PEG80, General Manager at The St. James Hotel Grimsby, responded to this reviewResponded January 23, 2013

I am sorry that on this occasion you were disappointed with your stay at the St James Hotel. I treat feedback with utmost seriousness.

Kind Regards

Paul Grantley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2007

If you had lapsed into a coma in 1972 and woke up in 2007 in the bedroom I had you would think you had woken from a long sleep after a bad night out and wouldn't dream you had missed 35 years.

The hotel is in need of a total refurbishment and is scruffy. Food was expensive for what you got. Lots of noise all night with noisy drunks shouting till 4am and gangs of hoodies on bikes all over the place, not the place to park any sort of car and certainly not a decent one. The room was hot and smelly and decorated in woodchip paper, had an old bathroom with cracked tiles and had an old Decca tv with only 4 channels.

Would advise not to stay here under any circumstances. What is a main hotel chain doing running a hotel like this? It also does nothing for the reputation of Grimsby.

  • Stayed: July 2007, traveled on business
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2  Thank les16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PEG80, General Manager at The St. James Hotel Grimsby, responded to this reviewResponded March 5, 2013

I am sorry that on this occasion you were disappointed with your stay at the St James Hotel. I treat feedback with utmost seriousness. I will personally discuss your comments with the team and we can improve where we let you down.
Thank you again for your comments.

Kind Regards

Paul Grantley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2007

I stayed here for business reasons. The only plus point to the hotel was that it was in the centre of the town and therefore didn't need much searching to find it.

The staff were reasonably pleasant, but this was negated by their utter uselessness. Couldn't check in when arrived at 1pm and was told
to leave bags behind reception which was unmanned at times. When returned at 5pm was told that i had in fact been checked in. The lift
to the room was slow and sounded like it was dying. I took the stairs
after that first ride.

The door to the room was not secure, and the lock looked like it had been kicked in a few times. Bathroom was outdated, with ancient dinky toiletries which i left undisturbed, like the previous decade's
occupants. TV (with ancient aerial) only receives BBC 1 and 2, ITV and Channel 4. But only after a good half hour spent wiggling the aerial - and still left with poor picture quality. Bed was small, heating was on full, and I got a full run down of the Friday night entertainment from the hotel bar because of the thin walls and aluminium windows. Drunks wandered past all night, occasionally roaring and swearing at each other. I put the chair against the door in an attempt at some security.

breakfast was cereal, with the option of tinned grapefruit, tinned orange, tinned pears (in syrup), figs, dry dried apricots and what i can only presume was tinned mango in syrup. i did not try the hot food because my toast arrived cold.

i got a free newspaper though. but the night in the hotel wasn't worth it.

  • Stayed: June 2007, traveled on business
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3  Thank lonelyplan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PEG80, General Manager at The St. James Hotel Grimsby, responded to this reviewResponded January 23, 2013

I am sorry that on this occasion you were disappointed with your stay at the St James Hotel. I treat feedback with utmost seriousness.

Kind Regards

Paul Grantley
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2007

Good points
- Friendly reception staff
- Free parking
- Central location
- Fairly comfortable bed
- Pretty church next door (also see bad points)
- Cheap

Bad points
- Out dated shabby decor (70s)
- Room was not sound proof - so I had no sleep. From 11pm-3am there were noisy revellers returning from nearby pubs and clubs then a 3am fire alarm then church bells first thing in the morning every 1/4 hour.
- Plug socket was not useable for hair straightners
- Slow to check out

Overall a very bad night's stay which I will not repeat at this hotel despite how cheap it was. Essential advice if you go to this hotel, take ear plugs!

  • Stayed: April 2007, traveled with family
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1  Thank Gennstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PEG80, General Manager at The St. James Hotel Grimsby, responded to this reviewResponded January 23, 2013

I am sorry that on this occasion you were disappointed with your stay at the St James Hotel. I treat feedback with utmost seriousness.

Kind Regards

Paul Grantley
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2007

Stayed: May 2007
2  Thank ade3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PEG80, General Manager at The St. James Hotel Grimsby, responded to this reviewResponded January 23, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2007

  • Stayed: April 2007, traveled with family
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1  Thank lisaderby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PEG80, General Manager at The St. James Hotel Grimsby, responded to this reviewResponded January 23, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The St. James Hotel Grimsby

Address: St. James Square, Grimsby DN31 1EP, England
Phone Number:
Location: United Kingdom > England > Lincolnshire > Grimsby
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #9 of 10 Hotels in Grimsby
Price Range: $50 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The St. James Hotel Grimsby 3*
Number of rooms: 125
Official Description (provided by the hotel):
For four decades The St. James Hotel has been in the heart of Grimsby's town centre providing accommodation, food & drink for visitors. With friendly and efficient staff who are always on hand to help. ... more   less 
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Also Known As:
The St James Hotel
St James Hotel

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