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“Dissapointed but a lovely meal”

The Dovedale Hotel and Restaurant
Ranked #47 of 148 Restaurants in Cleethorpes
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Reviewed August 25, 2013

Lovely meal spoilt by poor service and restaurant very hot and no air con in use. We did ask and got told no could not use or open a door leaving people uncomfortable. The staff seemed very amature in their approach to service and even got the bill wrong, giving the excuse they got tables mixed up. Not good and not impressed so we will not be returning unfortunately. This spoilt a special event of welcoming our sons girlfriend to Cleethorpes and meeting the family.

Thank SHIRL789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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158 - 162 of 220 reviews

Reviewed August 18, 2013

I visited The Dovedale when I was staying in the adjacent Burlington Hotel.

I had the Ribeye steak which was very nice, and actually tasted like a Ribeye steak in comparison to some steaks advertised as Ribeye these days. They offer a 'buy one get one free' offer on the steaks which really brings the cost down, with the steaks ranging for £16 - £25, it means you can pick up a fillet steak for £12.50!

The theme inside the restaurant was very modern with warm atmosphere and dark lighting. I would recommend this restaurant for any occasion and would happily visit again.

D

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Thank Damian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2013

We booked a table for 8 people for a special occasion a week in advance. The morning we were meant to be going for our meal we received a telephone call from the Dovedale restaurant to say that there was a wedding on that day and that they could not cater for us now!!!! it didnt give us much chance to book anywhere else at such short notice, very disappointed by their bad planning and poor organisation. Our friends were disgusted!

Thank kazmally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2013

we booked a table for saturday night at short notice .last year and all the other times we have been you got olives and bread on arrival nothing this time we had to wait for a menu when it came it was no different than anywhere else i used to love coming here because you got something different posher even( if thats a word,) my daughter had the prawns for starters and i had ribs or should i say 2 small ribs we both had crab for main which was very nice, its just a shame about the menu i think they are trying to accomdate hotel guests maybe it may change back in the winter

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Thank spark1grimsby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

The two of us had booked at table for 8pm on a Saturday evening. We arrived about 7.40 and thought we'd have a drink outside in the front patio area. 8 O'Clock came and went, and eventually my wife asked for a menu. We were eventually shown a table at 8.30.
(We'd both ordered steaks and antipasti for starters. )
8.40 came and no starters had arrived. We asked if they were on there way, and were told there was a kitchen holdup as they were so busy! No waitress at any time told us this, up till the point we asked!
At 8.45, the steaks arrived (THEY HAD COMPLETELY FORGOT THE STARTERS!) I was going to send the steaks back, but as my wife was to hungry to wait any longer, so we kept the steaks, and said "Forget the starters".
We weren't offered a wine list, until we asked for one! At one point my wife asked for something from a waitress, & the waitress gave a slightly condescending "yes - yes" as she walked away.
The steaks them selves, were excellent - very enjoyable. The hand cut chips, were nice but both thought they could have been in the frier a little longer. The salad was also nice, but a bit more of it would have been welcome!
The restaurant is low light, with candles on the tables. An ideal place for a romantic meal for a couple...... but the background music was rock! and sometimes heavy rock! Totally inappropriate.
We brought up all the points above at the end of the evening with one of the waitresses. She was very nice, and apologetic. I assume she'll pass the points on to management.
It was out first visit in over two years, and to be truthful we expected a higher level of service rather than what we got, which was at times was incompetence !

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Thank stevep3919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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