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“Needs updating but for the price okay”
Review of Conkers

Conkers
Reviewed February 22, 2014

We visited Conkers during half term and thought we would give it a try after reading good and not so good reviews to see for ourselves. The admission price is good and it's great for walks if the weather permits. The discovery centre was fun and my son enjoyed exploring the labyrinth area, climbing, hiding and going down the slides. The tree top walk could be improved as my son has special needs and it was too short with not much going on. The train ride was a success but the route could be tided up a bit with more to look at and see on the way. The out door adventure playground was good and a good size. When it came to eating though, this was a disappointment. The waterside cafe wasn't even serving hot food and my son found it very hard when he could see children eating hot party food and yet we could not order any. We had purposely gone in there to eat and so had to get the train back to the discovery centre to get some lunch. This is a nightmare when you have a child with behavioural problems. When we did finally get a seat in the food hall, we got forgotten about and had to ask twice for our food, which took 45 mins to arrive and then it was cold. They need to address these issues and it could be a really nice place.

1  Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConkersAttraction, General Manager at Conkers, responded to this reviewResponded March 4, 2014

Thank you for your review. I was glad to hear that you enjoyed the facilities during your visit to conkers. We did not have the restaurant open that day due to the number of entries to the centre. However even though all food is cooked fresh to order it is not acceptable to wait 45 minutes for your meal which I will investigate with the catering manager. I hope that that experience has not dampened the rest of the fun you had and hope to see you back at conkers soon. Once again thank you for your review

Kind regards
Chris Sturdy
Regional general Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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798 - 802 of 1,132 reviews

Reviewed February 21, 2014 via mobile

We found we spent a lot of time wandering aimlessly trying to find places from the map that wasn't clear!

Animal show was good. Enchanted Forest was fun but beware of the holes in the floor. There is a mind the hole sign but as there is little to no lighting you can barely see it. There was so many kids racing around unsupervised it became hazardous so we left.

Many of the interactive displays were out of order too.

In a nutshell, I feel ripped off and we won't be going here again. I appreciate on a nice day there are some nice walks to be done but then again there are many free parks that offer this and would save you a small fortune.

1  Thank teggtb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConkersAttraction, General Manager at Conkers, responded to this reviewResponded March 4, 2014

Thank you for your review. I was sorry to hear you did not enjoy your experience, children should be supervised at all times by their parents but unfortunately on some occasions that is not the case which causes discomfort for other visitors. I can assure you that we address this problem on a daily, weekly, monthly basis. Some of the responses that we receive from parents I can assure you are not the best but we will continue with the same policy of parents supervising their own children whatever the response we receive. We have had a complete new area put into our exhibits area and have been working constantly on the rest of the exhibits to ensure they are of s standard fitting the award winning centre that is Conkers.

Kind regards
Chris Sturdy
Regional General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

we went as part of the stay, play explore pass and my partner said he would not have paid teh price for a family ticket. we had an alright day but then we are an outdoorsy family so are happy in the fields and trees and don't need to be entertained. However given that it was half term it would have been nice to have had the repairs done before the kids were off school, we were looking forward to canopy walk which was closed for repairs. We enjoyed the barefoot walk but three taps for cleaning dirty feet and one semi working drier was not a good end to it. We appreciate that the weather and time of year makes things difficult for an out door attraction. But as a family with two teens we got a little annoyed at the fact that despite the signs for the activity trail, which the boys really enjoyed, we were constantly having to wait for more ignorant parents to take their children who at times were not older than 3 over the obstacles. Teens don't often have the opportunity to have an attraction that caters for them, there is plenty of stuff there for younger children. If you are going to have an age limit, especially for health and safety reasons then you really need to have the staff there to enforce it. Also we had a meal at the waterside center, the food was lovely when it finally arrived and this is not a criticism of the frontline staff who are lovely but the food choices mean that people cannot just point to something and put it on a tray take it to a table and eat it. they are given a number and a member of staff has to wander round looking for them when it is ready. It has the potential to be an absolutely amazing day out with a couple of little changes but at the moment it is merely ok.

2  Thank Meltom0151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConkersAttraction, General Manager at Conkers, responded to this reviewResponded March 4, 2014

Thank you for your review. In regard to the canopy walk during the winter period we do carry out some essential maintenance work, I am pleased to say that work has now been completed on that section and is fully open. I am sure you agree this is only a very small part of a 120 acre site - I was please to hear that you enjoyed your food, unlike some other attractions we cook all food especially at waterside to order as it is the nature of the product we sell in that restaurant. In our other restaurants we do sell the usual fast food offering, we do appreciate all comments good and bad to help us strive to a better experience for our visitors and without true reviews like yours we would not be able to do this. Once again thank you for your comments and we hope to see you soon.

Kind regards
Chris Sturdy
Regional General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2014

We visited today as part of the Stay Play Explore short break package. Really good activities which kept the girls occupied. Additional activities are available. Good value for money. #stayplayexplore

Thank Trinj0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConkersAttraction, General Manager at Conkers, responded to this reviewResponded March 4, 2014

Thank you for your review. We have many people that have used the Stay, Play Explore promotion and have enjoyed staying in the area and exploring all the things that are to offer. We hope to see you again soon at Conkers. Please check our website for forthcoming activities and events

Kind Regards
Chris Sturdy
Regional general Manager

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Reviewed February 16, 2014

Had great day out at Conkers, granted the weather played a big factor as if it had been raining we would have left much earlier. I would take own sandwiches and not bother with the restaurants, play area was good after a short train ride . kids happy , what more can you ask for?

1  Thank roobey
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ConkersAttraction, General Manager at Conkers, responded to this reviewResponded March 4, 2014

Thank you for your review, Groupon has been a fantastic success for us with many people taking advantage of the annual membership passes available. We hope to see you again soon, check out our website for all future activities and events.

Kind Regards
Chris Sturdy
Regional General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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