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“not bad but a little tired”
Review of Conkers

Conkers
Reviewed February 19, 2014

we went as part of the stay, play explore pass and my partner said he would not have paid teh price for a family ticket. we had an alright day but then we are an outdoorsy family so are happy in the fields and trees and don't need to be entertained. However given that it was half term it would have been nice to have had the repairs done before the kids were off school, we were looking forward to canopy walk which was closed for repairs. We enjoyed the barefoot walk but three taps for cleaning dirty feet and one semi working drier was not a good end to it. We appreciate that the weather and time of year makes things difficult for an out door attraction. But as a family with two teens we got a little annoyed at the fact that despite the signs for the activity trail, which the boys really enjoyed, we were constantly having to wait for more ignorant parents to take their children who at times were not older than 3 over the obstacles. Teens don't often have the opportunity to have an attraction that caters for them, there is plenty of stuff there for younger children. If you are going to have an age limit, especially for health and safety reasons then you really need to have the staff there to enforce it. Also we had a meal at the waterside center, the food was lovely when it finally arrived and this is not a criticism of the frontline staff who are lovely but the food choices mean that people cannot just point to something and put it on a tray take it to a table and eat it. they are given a number and a member of staff has to wander round looking for them when it is ready. It has the potential to be an absolutely amazing day out with a couple of little changes but at the moment it is merely ok.

2  Thank Meltom0151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConkersAttraction, General Manager at Conkers, responded to this reviewResponded March 4, 2014

Thank you for your review. In regard to the canopy walk during the winter period we do carry out some essential maintenance work, I am pleased to say that work has now been completed on that section and is fully open. I am sure you agree this is only a very small part of a 120 acre site - I was please to hear that you enjoyed your food, unlike some other attractions we cook all food especially at waterside to order as it is the nature of the product we sell in that restaurant. In our other restaurants we do sell the usual fast food offering, we do appreciate all comments good and bad to help us strive to a better experience for our visitors and without true reviews like yours we would not be able to do this. Once again thank you for your comments and we hope to see you soon.

Kind regards
Chris Sturdy
Regional General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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"indoor area"
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in 25 reviews
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in 23 reviews
"summer holidays"
in 12 reviews
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in 16 reviews
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853 - 857 of 1,185 reviews

Reviewed February 18, 2014

We visited today as part of the Stay Play Explore short break package. Really good activities which kept the girls occupied. Additional activities are available. Good value for money. #stayplayexplore

Thank Trinj0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConkersAttraction, General Manager at Conkers, responded to this reviewResponded March 4, 2014

Thank you for your review. We have many people that have used the Stay, Play Explore promotion and have enjoyed staying in the area and exploring all the things that are to offer. We hope to see you again soon at Conkers. Please check our website for forthcoming activities and events

Kind Regards
Chris Sturdy
Regional general Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2014

Had great day out at Conkers, granted the weather played a big factor as if it had been raining we would have left much earlier. I would take own sandwiches and not bother with the restaurants, play area was good after a short train ride . kids happy , what more can you ask for?

1  Thank roobey
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ConkersAttraction, General Manager at Conkers, responded to this reviewResponded March 4, 2014

Thank you for your review, Groupon has been a fantastic success for us with many people taking advantage of the annual membership passes available. We hope to see you again soon, check out our website for all future activities and events.

Kind Regards
Chris Sturdy
Regional General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 27, 2014 via mobile

We went there before the start of school. The weather was not great but the indoor activities were very boring and when the weather improved and we went outside, the trails and walks were very monotonous and the younger ones got bored quickly. Overall boring and unimpressed

1  Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConkersAttraction, General Manager at Conkers, responded to this reviewResponded February 17, 2014

Thank you for your review. Conkers covers 120 acres and unfortunately if the weather is not great guests are reluctant to explore the full value of the centre. We are based on a natural British woodland with many trails and tracks leading through separate areas of specific trees. We also offered a free puppet show pantomime and ranger crafts during this period in case of wet weather days. In line with other attractions of this kind conkers is excellent value for money and is still continuing to invest annually to improve the facilities available

Kindest regards
Chris Sturdy
Regional General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed January 24, 2014

Very disappointed on this last visit. Booked for Christmas Eve at 4.30pm. We were told on arrival there was a small back log. Wasn't small at all, it was large! We waited in a queue for ages to see the reindeer (which weren't in front of the sleigh this year), queued for a silly amount of time to see Santa in the cold and wet plus the mud! (Though you can't help the weather, I know).There was no train to take us through this year either. The last couple of times we have been, the whole experience was magical and well organised, well worth the money. This year was just flat and not organised and my child as well as others in the queue (who were really excited to see the reindeer and Santa) were cold and fed up. Will not be going again. Some of the staff did not seem to care much.

Thank Sunshinehappy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConkersAttraction, General Manager at Conkers, responded to this reviewResponded February 17, 2014

Thank you for your review. We were sorry to hear you did not enjoy your experience of conkers winter wonderland. We have had some fantastic feedback and people even trying to re book in January 2014. The train was running as it has in all other years that we have run winter wonderland and was not took out of service until the last guests had left the centre. On Christmas eve there was a back log late in the afternoon however whilst people were standing waiting we did supply complimentary teas and coffees to fend of the cold chill. This year was our most successful year which we would like to expand again for 2014.

Many Thanks for your comments
Kindest Regards
Chris Sturdy
Regional General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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