we went as part of the stay, play explore pass and my partner said he would not have paid teh price for a family ticket. we had an alright day but then we are an outdoorsy family so are happy in the fields and trees and don't need to be entertained. However given that it was half term it would have been nice to have had the repairs done before the kids were off school, we were looking forward to canopy walk which was closed for repairs. We enjoyed the barefoot walk but three taps for cleaning dirty feet and one semi working drier was not a good end to it. We appreciate that the weather and time of year makes things difficult for an out door attraction. But as a family with two teens we got a little annoyed at the fact that despite the signs for the activity trail, which the boys really enjoyed, we were constantly having to wait for more ignorant parents to take their children who at times were not older than 3 over the obstacles. Teens don't often have the opportunity to have an attraction that caters for them, there is plenty of stuff there for younger children. If you are going to have an age limit, especially for health and safety reasons then you really need to have the staff there to enforce it. Also we had a meal at the waterside center, the food was lovely when it finally arrived and this is not a criticism of the frontline staff who are lovely but the food choices mean that people cannot just point to something and put it on a tray take it to a table and eat it. they are given a number and a member of staff has to wander round looking for them when it is ready. It has the potential to be an absolutely amazing day out with a couple of little changes but at the moment it is merely ok.
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