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“Average day out, nothing to shout home about.....”
Review of Conkers

Conkers
Leicester, United Kingdom
Level 5 Contributor
57 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
“Average day out, nothing to shout home about.....”
Reviewed November 9, 2013

Visited here for the 1st time today, left slightly disappointed. Firstly we had a groupon voucher, presented this at the desk only to be told it had to be printed off - doesn't state this on their terms and conditions, even though had the code and proof of purchase on my phone they wouldn't accept this so a groupon voucher wasted & £24 down for me.
Putting that aside it was okay....the best part of the day was the soft play area & the large park they have, lots of things on here for all ages - although wouldn't of travelled as far if we just wanted to play on the park! Also have a nice little train ride to take you from one side of the park to the other but apart from that not a lot of outdoor things to do, odd thing scattered here and there but nothing special. Discovery centre can be enjoyable, my son (4 years) was slightly too young and wasn't really interested so I would recommend taking older children but was very disappointed to notice a few things not working, lights didn't light up when they was supposed to, sounds didn't make a sound when the buttons were pressed etc which is not fair on the children who will be using it. Tree top adventure/enchanted forest is quite good and exciting but very dark down the tunnel/slides so again not suitable for younger children. Overall an average day out, son said he enjoyed his self but I was a little bit disappointed and wont be recommending or visiting again - not even with my unused groupon!

Visited November 2013
Helpful?
Thank tasha1717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConkersAttraction, General Manager at Conkers, responded to this review, November 18, 2013
I was pleased to hear that your son enjoyed his trip to Conkers but was also disappointed to hear about your experience with GROUPON. They have clearly stated to us through email correspondence that all visitors must produce a printed voucher in order for us to allow admission. I have checked the terms and conditions under groupon fine print and it clearly states it must be printed.

At conkers if people turn up without their vouchers, firstly we get people to try and email us their voucher and we gladly print them off free of charge unlike other attractions and will even let you use our phone free of charge to call groupon to ask them to email us the voucher. We are under no obligation to do this but always try our best for customer service and satisfaction. The contract you have is with groupon and not Conkers. If you buy a ticket online through the conkers website when it emails you - it emails us at the same time so we have proof of purchase and you are able to show us your order code on any smart phone.

Best Wishes

Chris Sturdy
Regional General Manager
Conkers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Swadlincote, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Disappointed”
Reviewed November 9, 2013

Visited on a rainy day which didnt bother us, we were looking forward to visiting as live locally, however in the discovery centre there were so many attractions that were either broken or had things missing. Constantly having to explain to our 4 year old 'oh no we cant do that' became quite frustrating. Myself and my husband simply looked at each other in disbelief at the amount of things not in full working order. think the management need to walk round to get an idea of this for themselves! Very disappointed, wont be returning or recommending.

Visited November 2013
Helpful?
1 Thank SarahOliver1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConkersAttraction, General Manager at Conkers, responded to this review, November 18, 2013
I was sorry to hear of your disappointment regarding our indoor interactive exhibit area. I can assure you that the management team do check the exhibits on a regular basis and we will ensure our maintenance team carry out additional checks to make sure nothing has tripped out throughout the day.

The indoor exhibits is a very small part of our 120 acre site which includes the train, the barefoot walk, the labyrinth, the activity trail and our very large adventure playground and numerous walks and activities to explore, which are all included within your daily admission.

Thank you for taking the time to write on trip advisor.

Best Wishes
Chris Sturdy
Regional General Manager
Conkers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belper, United Kingdom
1 review
“fantastic family day out whatever the weather”
Reviewed November 4, 2013

My young children love Conkers - we go there often and willl continue to go there as they grow up. Always so much to do whether rain, sun, cold, hot

Visited October 2013
Helpful?
Thank Phil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConkersAttraction, General Manager at Conkers, responded to this review, November 6, 2013
Hi Phillip

Thank you for your kind words, I am so glad you and your family enjoy Conkers

See you soon

Best Wishes

Chris Sturdy
Regional General Manager
Conkers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cannock, United Kingdom
Level 5 Contributor
67 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
“POOR”
Reviewed November 4, 2013

Me and my fiance took our 2 little ones on Saturday, was told it would shut by 3pm for fireworks. No big deal as still gave us 4hours.
I honestly was not impressed, the Discovery centre was ok but needs a lot of improvement as some of the things didnt work and it looked old.
Outside, apart from the train ride and the little assault course there was only walking to do. Most of the assault courses was for teenagers or adults.
The kids still enjoyed it but i think its over priced for what you get.
I live on the cannock chase and to be honest i could have had a better time on there for nothing.

Visited November 2013
Helpful?
Thank Paul E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConkersAttraction, General Manager at Conkers, responded to this review, November 5, 2013
Sorry to hear you were disappointed with your visit to Conkers. Unfortunately when we hold our firework display we do close a little earlier so we can do all of our health and safety checks for the evening. This is the only day of the year that we do close early.

Although we did have the firework display the park was still fully open including Conkers Waterside where we were hosting a free craft activity and Ranger Activities for all visitors as well as the extensive children's playground, also fully open. We also have a labyrinth, a barefoot walk, many tracks and trails, activity sheets to explore the ground, a shelter building area and of course the train.

The average visit to Conkers is 6 hours and I am sorry you did not manage to really explore Conkers. It is autumn now and during this period the trees never look the best as they are losing their leaves but within a few weeks it will be like picture postcards with the crisp frost glistening on the branches.

Thank you for taking the time to write on Trip advisor

Best Wishes
Chris Sturdy
Regional General Manager
Conkers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rayleigh, United Kingdom
Level 4 Contributor
28 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
“Great Outdoor space with lots of activities”
Reviewed November 3, 2013

Great day out for active families, so much to do. The kids and adults loved the assault courses and the walks especially the bare foot walk. The lovely walks round the woodland paths and looking at the ponds a real day back to nature which we all enjoyed. Then the great indoor interactive area with lots to do for all ages and a brilliant interactive live show for the younger children. Then relaxing on the train journey round the park to the well equipted play area. A really great day out we'd definately return.

Visited October 2013
Helpful?
Thank JGb40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConkersAttraction, General Manager at Conkers, responded to this review, November 5, 2013
Thank you for your comments regarding your fantastic day at Conkers. I am pleased to see that you have really got into the concept of the centre and you all managed to enjoy the day.

We hope to see you again soon

Best Wishes
Chris Sturdy
Regional General Manager
Conkers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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