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“Friendly Staff”

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Premier Inn Ashby De La Zouch Hotel
Certificate of Excellence
Maldon
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Friendly Staff”
Reviewed February 3, 2014

Ignore the lorries parked near the hotel car park entrance! I was shocked to see them and thought we'd made a mistake and stayed at the Royal instead. The hotel staff gave us a lovely warm welcome after our dreadful journey in the heavy rain and they don't like the lorry park either!.
The hotel is much what you'd expect of a Premier Inn, although this one did feel a bit more basic to be honest. There was no heating in the shower room (no bath) and the room heater was governed to not exceed 23 degrees, which when there was snow and sleet outside did feel a tad chilly. However, obviously Whitbread want you to spend time in the bar and not the room.
The receptionists and room cleaners all had a friendly smile and manner and this made up for any short-comings. The hotel entrance was blocked off due to slates coming off the roof and awaiting repair, which meant we had to walk through the bar/restaurant to get in or out but that wasn't a major problem.
Judging by what was said by locals we met in the Plough pub (would recommend pub ambience and beer) in Ashby town, the locals feel Ashby doesn't have a decent hotel at all.

Room Tip: We had room 18, which looked out onto a small field with the main road beyond a hedge, and you could...
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  • Stayed February 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Carol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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445 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Bolton, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 27, 2014

Im not going to lie. I have stayed in a few prem inns in my time. However I have really enjoyed my time at the premier inn ashby de la zouch. This is due entirely to the fantastic service recived from the staff there. The negatives mainly include the old style t.v's in the old section of the hotel (however this is not a problem in the new section ) the huge pro's are the service from such staff like john (the night porter) who will go the extra mile to help and megan the receptionist who is by far the most friendliest and out going receptionist I have come across. This along with the great food and service you can get at the a joining restaurant , it just makes for a goog stay .well done premier inn

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Jay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 11, 2014 via mobile

Just stayed at this Hotel with my son on our way to Autosport Motorshow at The NEC . What a gem! The staff were very helpful & so pleasant , from the young girl on reception on arrival & the restaurant staff on the Friday night through to the Manageress & her staff at breakfast on the Saturday morning , never stopped smiling and made our stay an absolute pleasure. We'll done to everyone & I look forward to using Premier inn again next month at Newcastle airport.

Stayed January 2014, traveled with family
Helpful?
1 Thank Billy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 10, 2014

A very pleasant experience - all boxes ticked especially for the staff both at the hotel and restaurant for breakfast in the morning, making it highly likely for a return visit when in the area again.




  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fupduck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greater Manchester, UK
Level Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed January 5, 2014

I spent a considerable amount of time here in November and December 2013 on business and for that I'd like to apologies to both the staff and guests of this lovely hotel.

I figured I got to know most of them quite well throughout this time, and by the end of the 2 months I felt like part of the family. The staff are absolutely fantastic. All of them. John the night porter was amazing and always brought a smile to my face.

I stayed in several rooms during this time. Sometimes a bit hit and miss but almost always a hit. I'm very particular in a new bed and always struggle on the first nights sleep, but that's me. That's not the hotels fault. The only issue I had was with one room, who's tap and shower faucet ran at the same time during the shower. So it was a choice of either bath, or bath/shower. I'm sure they'll sort this by the time I get back, which I will happily do so soon.

Keep up the good work everyone.

Room Tip: If you sleep soundly, ask for a room above the Brewers Fayre. You'll see
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  • Stayed December 2013, traveled on business
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Helpful?
Thank geckofabulous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 2, 2014

Very clean hotel, bedroom and dining area. The staff we met were very friendly to both us and the children. We have stopped here a few times now and never been disappointed, and will do so again soon.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Kay A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walsall, United Kingdom
Level Contributor
207 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed January 1, 2014

My husband booked a nights stay here as I've always wanted to go to Ashby de la zouch. We had a very nice time all the staff very friendly an helpful, the hand wash had broken an it was quickly changed, food in restaurant also very nice. My husband preferred the key an not card to enter your room, maybe a lick of paint here an there but otherwise very good.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tracey1169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Ashby De La Zouch Hotel

Property: Premier Inn Ashby De La Zouch Hotel
Address: Lountside, Ashby de la Zouch LE65 1JP, England
Location: United Kingdom > England > Leicestershire > Ashby de la Zouch
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Ashby de la Zouch
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Ashby De La Zouch Hotel 3*
Number of rooms: 76
Official Description (provided by the hotel):
There's plenty of space for everyone at Premier Inn Hotel Ashby De La Zouch, with a selection of interconnecting and 5-sleeper rooms. In beautiful countryside with great nearby transport links, you'll be well placed for business and leisure destinations around the Midlands. Take a wild ride at Drayton Manor Theme Park, or take a trip through time at Ashby Castle or Calke Abbey. Go full throttle at Donnington Park racing circuit, or slip into neutral at Champneys Spa. After a busy day, relax with a tasty meal in our restaurant, and a great night's sleep in your extra-comfy bed. Important info This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions: Exit M1(J23a), follow signs for A42(M42) to Tamworth and Birmingham. Take the 5th exit on the roundabout at J13 of the A42. Hotel is next to the Flagstaff Island Restaurant. Please note - Guests using SatNav please enter LE65 1JP into your device. Transport and local information: Drayton Manor Theme Park Donington Park Racing Circuit Alton Towers Theme Park Burton-on-Trent Train Station 12 miles East Midlands Airport 10 miles ... more   less 
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Also Known As:
Premier Inn Ashby De La Zouch Hotel Ashby De La Zouch
Premier Inn Ashby De La Zouch Hotel Leicestershire

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