There is only one simple way to put this - DO NOT stay at this hotel. I have been lucky enough to travel a lot with my job but never - and I mean never - have I stayed in such a terrible establishment.
The other reviews say this but I'll support them - the only good thing is the receptionist. She's helpful and friendly. That's it.
The first bedroom I was offered was a smoking room with the biggest, lumpiest bed I've ever seen - and I've stayed in some strange parts of America. The bed was all but unmade and the headboard was a dirty disgrace.
The second room I tried was a non-smoking three-bed room - offered to me as "being as far from the noisy teenage boys as possible". Reaching the room involved stepping over some guys who were drinking on the landing.
The three beds each suffered their own individual flaws. Most notable was the middle mattress that couldn't support the weight of even my overnight bag.
The mattresses were truly disgusting - so I was left with no option but to use one duvet as a base and another to cover me. I avoided touching the grease-covered telephone, bedside table and remote control.
Feeling pretty grubby the next morning I took a shower which involved darting in and out of the flow as the water flipped from freezing to boiling in a continuous, unpredictable cycle.
Again my only positive is that the receptionist was kind enough to bring me an iron. Although she confessed she was doing it herself because the rest of her team were busy reviewing CCTV footage to help the police investigating a car that was stolen overnight.
One final price of advice - if accidentally you should find yourself staying at this hotel - don't wait to be seated at breakfast. Despite what the sign says, nobody is interested in taking your room number and showing you to your table - let alone offer you a smile.
- Official Description (provided by the hotel):
- The Britannia Hotel Wigan is an attractive modern hotel situated only 3 miles from Wigan town centre and located not far from the M6 motorway network, providing easy reach to major cities such as Liverpool and Manchester. ... more less
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- Also Known As:
- Britannia Hotel Wigan
- Wigan Britannia Hotel
- Britannia Wigan Hotel Standish, England