£48 per night, booked for 3 nights.... And got maybe £25 a night standard of hotel. My room was grim. Think 70's pub leftover furniture, thinnest duvet (which was a blessing as it was baking in the room and no air con/fan) chipped and stained paintwork, 2 anorexic pillows. Dented wastepaper bin. Holes in the wall. Thank God the window opened, even if my view was a staff back exit door with a clear plastic cup full of cigarette butts in dirty rainwater. Lovely. Then the grim reality of the bathroom... Sink coming away from wall slightly, hair on bathroom floor (not mine) Shower curtains that were stained red/rusty around all the edges and stitching. Towels just about big enough to wrap around my hair, too small to wrap around me.
Carpets were old 70's pub style.... And the staff kept trying to get into my room at 9am to turn it down. On a Sunday, and a BH Monday. I asked them to come back after 11am, they never bothered- so my room went uncleaned for 3 days. Awesome.
Ventured into the restaurant on the 2nd night..... Hospital style buffet set up with no staff to be seen. It looked grim- frozen veg roasted or oiled to within an inch of its life. I beat a hasty retreat and went to the Pub over the road. I had to chuckle when I saw that they wanted £11.50 for a full English breakfast.... Madness.
The best bit was the fight that broke out between guests at 5am which had to be broken up by the police.... Classy.
Overall, no one cares about this hotel, not the staff and not the guests. Never, ever ever will I recommend this place or stay here again.
Did I complain? No... Because I didn't think anyone would be interested.
Someone needs to buy this place out, gut it and start all over again.
- Official Description (provided by the hotel):
- The Britannia Hotel Wigan is an attractive modern hotel situated only 3 miles from Wigan town centre and located not far from the M6 motorway network, providing easy reach to major cities such as Liverpool and Manchester. ... more less
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- Also Known As:
- Britannia Hotel Wigan
- Wigan Britannia Hotel
- Britannia Wigan Hotel Standish, England