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“Only just worth the price of the voucher.”
Review of Whinney Brow Eating House - CLOSED

Whinney Brow Eating House
Price range: $0 - $35
Cuisines: British
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Breakfast, Late Night, Reservations
Reviewed March 24, 2013

My wife & I purchased the DealMonster voucher for £20 allowing us to purchase up to £40 of food. I feel we just about got a meal worthy of £20 & there are a good few eating places nearby that could have served us with more than we consumed for that £20. We struggled initially to get into the restaurant as the entrance door had been locked due to the high winds & a notice on the entrance door advising such would have helped & I had to let someone in even they were knocking loudly on the door. We both decided to choose from the daytime menu as the evening menu wouldn't have allowed us to have more than 2 courses & with some extra to pay. We ordered the same 3 course meal of leek & potato soup, cheese & onion pie, chips & veg & apple crumble & ice cream. The service wasn't quick but we certainly didn't have to wait as long as some of the other reviews though we were the only ones in at the time. The soup was nicely presented & with a nice hot roll with butter & initially whilst we were eating the soup with the roll all was fine. When we both came to have the soup on it's own we were both left choking as the pepper in the soup was extreme & we both left a good half of it. We felt with leaving such an amount the waiter would have asked if everything was alright (which he didn't with any of the courses) with the soup but nothing & we left it at that. If we had been paying the full price of £4.50 pp we definitely would have said something. Whilst waiting for the courses the waiter was pleasant & struck up some conversation. The main course certainly couldn't be described as "belly busting" for the quoted price of £8.95 pp & the vegetable portion given with it was slight. We both found the cheese & onion pie very tasty though. The portion size was the same for the sweet & again at the quoted price of £5.95 pp didn't come up to value. All in all the meal offered comfortable portions but for a daytime menu in a rear conservatory charging £39 for 2 three course meals is way to expensive for us & we won't return.

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Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuart w, Owner at Whinney Brow Eating House, responded to this reviewResponded March 25, 2013

I didn't realise when I opted to sell vouchers on deal monster what a mistake it would be. We are a small restaurant that prodominantly uses local producers, we cook everything on site and all meals are cooked to order. The idea of using vouchers was to give new customers an introduction to our food and the concept of quality home produced food. It never crossed our minds that at least 85% of the deal monster customers would never visit us again unless they had an other voucher, we also thought that by putting a relitivly high price on the voucher (£40?) this should attract people that appreciate good food and drink. It never entered my mind that a high % of deal monster voucher customers would try to get as much food as they could for £40 (£20 cost to them) and sit and drink one drink throughout the meal or even just have water.
A well made leek and potatoe soup and freshly baked bread roll, home made cheese and onion pie using nothing but local tasty lancashire cheese, sliced onions, free range eggs, double cream as a filling and home made short crust pastry to encase it served with hand cut Maris piper chips and vegetables followed by stewed Bramly and cox apples with just a dash of cinnamon amd caster sugar topped with an home made crumble topping then ice cream produced only down the road. Times that by 2 for the cost of £20 to the customer must be a bargin in anyone's mind especially when we give an endless supply of water fo nothing!
Thanks for your custom.
Ps sorry about the weather!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (58)
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34 - 38 of 58 reviews

Reviewed March 15, 2013

Visited a few weeks ago with my husband on a friday evening.The welcome and service was very friendly and attentive without being too intrusive.The food was very good quality,real meat as I call it and locally sourced which is as it should be.The little appetizers in between the main courses were a lovely idea.Well worth a visit.

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1  Thank cornyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2013

We have visited Whinney Brow Eating House four or five times in recent months. Each time the menu has given us excellent choice at a realistic price. The food was cooked and presented to perfection and the staff were professional, friendly and could not do enough to ensure we had the best dining experience possible. For anyone who enjoys dining out in pleasant surroundings we cannot give this restaurant a high enough recommendation.

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Thank sueklancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2013

Although signage at the front of the restaurant looks inviting the neon ‘open’ sign at the back is decidedly downmarket. When you walk in the feel like an opportunity has been missed with diners expected to stay at the back of the premises looking onto a mini golf shed whilst the characterful frontage appears to have been turned into offices! The staff were friendly and inviting but no uniform or matching attire. The menu is broad enough for anyone to find something they like with a selection of starters and plenty of fish and meat dishes. Despite the rather stark atmosphere the staff did all they could to raise the ambiance. The food was tasty and hot, good pub fayre, but did not rise above this into what you might expect in a good restaurant even though they were obviously trying hard. The duck came on what resembled a roof slate and was tiny in portion size. The chicken looked better presented but came in its own dish with chips on the side! The vegetables were very surprising and if you visit you will see what I mean when you see how the chef thinks carrots should be presented. All in all we have a lovely evening however this restaurant needs to up its game if it wants to survive and attract repeat custom.

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Thank keystonePreston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2013

We had previously visited Whinney Brow under its previous guise as Zumo and loved it. This was our first visit under the new ownership, having heard good things about evening meals.

We visited at lunchtime and were very disappointed. Whilst not fans of style over substance, the presentation was poor. If you are charging premium prices you have to do more than just source some of your food from quality suppliers.

The beef sandwich was presented with what appeared to be salad leaves straight from the bag on a granary roll which appeared to be of the budget variety. - not at all in keeping with the image promoted. Even the beef was totally tasteless.

The black pudding salad contained mostly leaves of the variety above with the driest black pudding I have ever eaten.

The children's meal was slightly better but even that was spoiled by burnt chips.

Sorry, but we would be in no hurry to return.

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Thank Lancastrians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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