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Clitheroe
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Traveler rating
204
65
24
9
7
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All reviews beer hall the penthouse bistro bar family suite lovely hotel cotton mill old mill parking situation engine room walk in shower my partners birthday room was spacious reception staff dinner bed and breakfast sunday night hotel restaurant a great stay
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10 - 15 of 309 reviews
Reviewed 3 weeks ago

We had a family get together on the recommendation of our daughter who stayed here last year. We were not dissappointed. Accommodation was very clean, comfy beds, plenty of room, well thought out.
Only downside to our weekend was that the bar stools in the Beer Hall are VERY uncomfortable.
Bistro - superb food at reasonable prices. We had the 50/50 deal which was excellant value for money.
Check out was laborious, need more staff at peak hours!
Staff and service were very good considering how busy everywhere was.
Will definately recommend to all, and we will return.

Date of stay: January 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank MazerHeywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We stayed at the hotel as part of the 50/50 deal which was excellent value for money.

The service in the hotel was brilliant and everyone was really friendly and helpful.

The rooms were nice and of a good size. The hotel is decorated amazingly.

We ate in the bistro for dinner and breakfast and the food was lovely both times.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank Joanne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I have stayed in the family suite on two occasions and the quality of the accommodation is excellent. The beer hall has a great atmosphere however the food was overpriced and on this occasion our meal arrived dried out and burnt. Breakfast service is an absolute shambles. we saw one couple left at the entrance for over 15 minutes waiting to be seated. we pointed it out to one of the staff who took no action. we had to ask continually for service from placing our order to toast which should have come with our cooked meal. I did hope on our first visit the poor service was a one off but I am afraid not. The experience in the dining room may affect my wish to stay again which would be an absolute shame.

Room tip: Room 38 is a family suite and is excellent for 4 friends
Date of stay: January 2020
    • Value
    • Rooms
    • Service
1  Thank margaret b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Ate here last night and was a tad unsure.... OMG what a difference tonight!!!, foowas sublime (even the steak cooked blue)... Service was impeccable (the young lady certainly knew her craft).. What a fantastic experience... My wife and I couldn't be happier, you have to come here

Date of stay: January 2020
Trip type: Traveled as a couple
Thank steve22102000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Stayed at the hotel one night, lovely stay, the complex is amazing. Unfortunately the customer service lets it down. Checking out they say a new system they will send a receipt - now 4 days later no receipt, left 2 messages. Crazy you can’t get to speak to anyone, all left on recorded messages, nobody replies. I thought a 4 star hotel is all about customers - clearly these are not bothered.

Date of stay: January 2020
Trip type: Traveled as a couple
2  Thank GlobeTrotting464343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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