The hotel looks nice but definetly not a 4 star. Having stayed in many 4 stars and budget hotels, I would say that this hotel is overpriced. My two days stay here with extended family in 2 rooms was well below the expectations. Forget Marriot, it won't even compare with premier in for room facilities.
1. No air condition: You had to sleep with the windows open.How can they expect the guests to have a peaceful night with the windows opened towards a garden where they have wedding parties all night? Seriously, what were they thinking?I had to ask my daughter wear ear plugs so that she can sleep with all the party noise.I complained and asked for a room with air condition. The reply I got from the reception staff was that none of their rooms are air conditioned.
2. No wifi in the rooms. Not even an option to buy wifi facilities for additional charge.
3. Mattress was not a double mattress. It was two single mattresses joined up together. I could feel the gap in between. When I asked the staff,if they could change it to a double, they said that all the rooms are this way.Wow!!!!
4. When we checked out, our bill was over charged for nearly £200.good things we checked the it.
Just two good thngs: The housekeeping staff were wonderful and the spa was ok.
- Official Description (provided by the hotel):
- The Mercure Dunkenhalgh Hotel & Spa is situated in 17 acres of parkland. Combining a traditional setting with modern technology, our hotel offers both an enjoyable weekend getaway, or facilities for business meetings & conferences. Also featuring a luxury spa, with 8 beauty suites, & Cameo Restaurant & Bar, a relaxed dining experience. ... more less
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- Also Known As:
- Mercure Blackburn Dunkenhalgh Hotel And Spa
- Mercure Blackburn Dunkenhalgh Hotel Clayton Le Moors
- Mercure Blackburn Dunkenhalgh Hotel & Spa Clayton Le Moors, England