This is an oddly located hotel, which is fine for a conference, but I cannot imagine that it would be a place to choose for a holiday. It is located right next to the M6 and accessible through the Charnock Richard services - which, by the way, is the place to go to get a decent cup of coffee, since the hotel coffee was not good. The hotel buildings form a small "campus" and enable everyone present for the conference to be on one site - but the mock-Mexican village look, combined with a hall that claims to be good for "mediaeval" banquets and the disused Camelot theme park next door, makes for a somewhat dislocating experience.
A disabled friend - also attending the conference - is dependent on an electric mobility scooter and had to be conducted some considerable distance around the buildings to get to the supposedly disability friendly accommodation in one of the chalets. There she found that the electric plugs were behind a wardrobe, which had an armchair in front of it. There was no stool in the shower, and no shelter for the overnight storage of her scooter, which is not weather-proof. She had to ask for help to access the plugs and to find a stool for the shower. She should not have had to do this!
My wife and I had a room in the main hotel block. The room was fine, comfortable and clean. The main lobby and circulating areas of the hotel were pleasant and spacious, but on two levels linked by stairs, so not accessible for those with mobility problems. The two floors of bedrooms were linked to the lower area of the lobby by a narrow (hardly wide enough for two people to pass each other) and steep staircase and by a small lift (which my dislike of enclosed spaces discouraged me from using).
The wifi was intermittent and could not be accessed everywhere in the building, despite claims to the contrary. The wifi in the conference hall went off part way through the weekend and I had to resort to using my BT wifi app to access a hotspot, which I assumed was located in the motorway service area next door to the hotel.
The staff, most of whom were young, were very friendly and helpful, but not skilled enough to make everything run as smoothly as it might.
The breakfasts were OK. The cooked breakfasts were reasonable, but the choice for vegetarians was very limited. The toaster was desperately slow, and tea and coffee were served by the cup rather than by giving each table or person a pot.
The dinners, which were part of our conference package, were fairly appalling. Badly cooked, carbohydrate heavy, no vegetables, no salad, no fruit. No chance of getting one's five-a-day! Of the lunches, which were provided at extra cost, the less said the better.
I would not choose this hotel if I were not staying there for a conference. It would certainly not be my choice for a holiday.
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- Also Known As:
- Chorley Best Western
- Best Western Chorley