Reception and bar area look lovely, although the huge Christmas tree and decoration were nice the continual Christmas music on the 20th November was rather irritating. The staff were welcoming and helpful. Lunch was nice and the evening meal ( thankfully ordinary music in the restaurant) was ok although the choices were rather over fussy. We were upgraded to a room with a four poster bed and a jaccuzzi bath and I thought, ooh how nice but was rather disappointed. The room did have these features but was rather dull, poorly lit and the decor a bit tatty. The bathroom door lock was broken, the expelair fan didn't work and the shower was lethal, lovely to start off but then became scalding hot,cooled down then scalding hot again, very dangerous.
I used the leisure facilities which were very good but again there are issues with the temperature of the showers although here they did have warning signs up. I would have used the facilities again the next day but you have quite a long walk outside to get to them and the weather was awful.
Breakfast was disappointing, luke warm and the scambled egg was like rubber.
Check out was ok but when we reported the problem with the bathroom no note was taken so I doubt anything will be done about it.
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- Also Known As:
- Chorley Best Western
- Best Western Chorley