We have eaten here many times and often get very good food and good service though the choice of beer is limited. But having tried to eat there last week we are unlikely to visit again. We arrived just before 2pm when we thought it would be less busy, but twenty minutes later had to attract the attention of a waitress who was obviously under pressure. She took our order and as we were not in a hurry did not chase things up but at 3pm the waitress returned to ask for our order again as it was not in the system. We promptly left. An polite email to the manager has not received a reply almost a week later. A simple apology and an explanation was all that was needed to maintain customer relations. Fortunately there are many good eating places in the area so we do not have to go there again.
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