My Family booked the OAKS hotel back in august for our brothers funeral ,because we wanted somewhere nice what we were told we would get for the £1.000 + price never materialised ,the Roast beef was off the cream was sour the bar was closed when there was still lots of guests there on bringing it to staffs attention they did nothing ,i called in again the following day and was given lots of excuses when taking it further still nothing happened not even a apology
Dont Book A Function here they have no concept of customer satisfaction
- Official Description (provided by the hotel):
- Once the private home of a wealthy local tea merchant, The Oaks Hotel has been restored preserving the grand feel of a bygone era. The lounge area is dominated by a 25ft high stained glass window depicting the story of Abraham Althams life and work in the Burnley Area. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Oaks Hotel & Leisure Club Burnley, Lancashire