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“Its not all about the food...”
Review of New Waggoners

New Waggoners
Ranked #5 of 174 Restaurants in Burnley
Certificate of Excellence
Cuisines: International
Dining options: Late Night, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Burnley, United Kingdom
Level 2 Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Its not all about the food...”
Reviewed January 1, 2013

I was really looking forward to our visit to The New Waggoners, but was let down by the poor service and lack of atmosphere. We booked a table for 4.30pm weeks in advance but didnt actually get seated until 5.15pm. It would have been nice to actually sit down around the bar area while you waited for the table. When we finally got to our table i was disappointed with the bland decor and bright lighting, it was like having dinner in grannys front room.
On a positive note when the food did arrive it was very good, but this wouldnt change my mind on a return visit. Sorry New Waggoners but theres room for improvement!

DC

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Darren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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614 reviews from our community

Visitor rating
    282
    193
    81
    40
    18
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Burnley, United Kingdom
Level 5 Contributor
61 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“excellent lunch time menu”
Reviewed December 21, 2012

Food great,service excellent,only problem a waiting list of 3 weeks at night so go at lunch and enjoy

Visited September 2012
Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 3 Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Good food, service needs improvement”
Reviewed November 26, 2012

Went to the Wagonners for a family meal and enjoyed the surroundings and food. However small aspects let the experience down. Service being the main factor. The starters were all delivered over the course of around 10 minutes to our table of 7 (only 5 of which were eating starters) meaning that those that had theirs delivered first where then left to eat a cold starter by the time everyone else's had arrived. 1 starter was missing from the order and by the time they had got the ones out that they had remembered we decided not to wait for the missing one to be made!

The main courses were great with large, hot fresh portions.

There was an abundance of young waitresses apparent all wearing rather short skirts (not ideal for bending over tables and collecting plates from the table), the staff stood around chatting alot rather than actually clearing the plates, ours were left for a good 15 minutes after we had finished the main.

If I were being really picky (which I am), there was also a horrific 80's CD playing that did not really match the clientele or the atmosphere! Something more Michael Buble would have suited!

Worth a visit, belting food, staff nice and friendly just a couple of aspects that need improving to perfect matters.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jaysabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnley, United Kingdom
Level 3 Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Good food and service”
Reviewed November 20, 2012

The food is fresh and tasty and well presented with good postion sizes. Very good attentive service. Only slight criticism is that it can feel a little cramped as it is usually very busy - an indication of its popularity!

Visited September 2012
Helpful?
Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bled, Slovenia
Level 3 Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Good service and wholesome food”
Reviewed November 12, 2012

This is now becoming a regular haunt as the staff are really on the ball, friendly and welcoming. The food is home cooked with really large prostions.
Only one negative, its a little over booked sometimes and this causes crowding especially in the bar area, we were seated for eating in this area last week and it was VERY hot and crowded.

Visited November 2012
Helpful?
Thank Debgreenwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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