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“Great value for money”

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Holiday Inn Express Burnley
Ranked #5 of 7 Hotels in Burnley
Brüssel, Belgien
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great value for money”
Reviewed June 17, 2010

Chose this hotel for a business trip to Blackburn based on the reviews and was not disappointed.
The hotel is a typical Holiday Inn Express and seems to be fairly new. Everything was spotless, the beds are comfortable and the staff friendly and efficient. The only downsides are the location (in the middle of nowhere) and the typical "express breakfast".
Pros:
- Nice clean hotel
- Comfortable, well equipped rooms
- Very friendly and helpful staff.
- Low rates available
Cons:
- Location (not much to see/do in Burnley)
- Breakfast does not offer a great variety of food

I would definitely consider this hotel again when travelling to the area next time.

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveller_Patrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimKrohn, General Manager at Holiday Inn Express Burnley, responded to this review, August 10, 2010
Many thanks for taking the time to comment on Trip Advisor. We welcome your reviews and any feedback and we hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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479 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (118)
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English first
London
Level Contributor
48 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 13, 2010

New hotel in convenient location. Adequate car parking. Friendly and helpful staff. Rooms very clean and functional. Bed comfortable and enjoyed a quiet night. Good internet at reasonable rate. Breakfast basic but OK and typical of this type of hotel. Overall, would recommend this for both business and leisure travellers. Good value.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank firrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimKrohn, General Manager at Holiday Inn Express Burnley, responded to this review, August 10, 2010
Many thanks for the feedback about your stay with us. The team are proud of our hotel and your comments are much appreciated! We hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 8, 2010

There aren't many hotels in Burnley, but this one ticks all the boxes, perfect for business travellers. Good high speed internet at a very good rate £6.99/24hr. Nice friendly bar with sky sports or any other station if requested.
The down side is the restaurant, there aren't many of these in Burnley either, but if you don't mind overpriced microwave food then I suppose it has to do.

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OurFrenchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
derby
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 27, 2009

The M65 strip through Lancashire is completely devoid of any reasonably priced (less than £100 per night) good hotels. This is as good as it gets!
The hotel is new, the rooms are clean, and the showers are very good.
I have a major customer in Nelson so have tried everwhere! I have stayed here on about ten different occasions in 2009 - until my priority points ran out (earned in the Holiday Inn, Palmdale USA - now thats a really nice hotel - cheaper too - see my review on that) I would certainly not pay the full asking rate.
There is no free internet in the rooms - even for Platinum members.
The hotel is isolated at the bottom of a steep hill on the edge of the M65. There is nowhere to walk out to, and nothing to do in the evenings - so depressing.
The limited menu food is very poor quality and expensive, likewise the bar.
The room TV is just the free channels.
But... there is nowhere else nearby - I now stay at Eves Hall in West Bradford, Clitheroe - bags of atmosphere, good bar, excellent full service restaurant , and the room is only £45.00 per night. The morning drive over Pendle Hill to Nelson is uplifting and breath taking - well worth the 15 miles roud trip.

  • Stayed August 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scragga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimKrohn, General Manager at Holiday Inn Express Burnley, responded to this review, December 2, 2009
Thank you for taking the time to place your comments on Trip advisor.
I am sorry that you have felt the hotel has not amounted to your expectations whilst staying with us.
Can i advise that since your last stay in August we have now added that Platinum Priority Club members can enjoy complimentary hard wired and wifi in their rooms, we do of course still offer complimentary wifi in the public areas.
We have always offered along with the extensive free to air channels, a large selection of pay per view movies and we also offer a multimedia package where for £9.99 you can have unlimited movies and internet (obviously the internet element would be removed with Platinum members).
Being a Holiday Inn Express we are bound by certain standards where we can only offer a limited menu within our properties, we are though after doing comparative price checks competitively priced for our market and i am pleased to offer further menu items now on a rotating basis.
Once again thank you for taking the time to review our hotel and with the information provided, that we can accommodate you in the future.
Yours Sincerely
Kim Eivind Krohn
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
1 review
Reviewed November 5, 2009

My partner and I stayed here so we could attend a family party, the hotel is immaculate throughout and the rooms are comfortable and spacious. All the staff are a credit to the hotel, very knowledgeable about the local area and nothing is too much trouble but I make special mention of the night staff Peter and Damien who were not only friendly and down to earth but were also a laugh a minute making our trip all the more enjoyable, I will not hesitate to stay here again and would definately recommend.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sullivanp6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimKrohn, General Manager at Holiday Inn Express Burnley, responded to this review, November 11, 2009
Thank you for your recent comments on TripAdvisor.com regarding Holiday Inn Express Burnley M65 Jct 10, We appreciate you taking the time to make us aware of your experience during your recent stay.

It’s great to receive comments of such a positive nature. It is truly rewarding when a guest recognizes our hotel and staff’s efforts and takes the time to share these views.

I have forwarded your praise to all members of staff with special mention to Peter and Damian.

Once again, thank you for your comments. We look forward to the opportunity of serving you in the future.

Thank you for choosing Holiday Inn Express Burnley M65 Jct 10

Kim Eivind Krohn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 9, 2009

Love it here! We have stayed now on 3 seperate occasions. The service you get from beginning to end is second to none. If you are lucky you can get cheap rates on their website, for example we stayed 2 nights last weekend for $40 per night. If you sign up to priority club (free) you get free newspaper every morning, and super-speed check-in. The rooms themseves are wonderfully spacious. When we booked the room for 2 adults and one child, I didnt expect the sofa bed made up on arrival (certainly not something that would happen at travelodge). The bathrooms are wonderful, the power showers to die for with mood lighting. Nothing is too much for them, when my husband called down to see if they had razors, they gave him a ittle pack with razors and pierre cardin shaving cream. That sums up this hotel really!

I left my wedding and engagement rings in my room, and didnt realise until 2 days later (i know!) and when I called they had them locked away in the safe. Another example of how this hotel go above and beyond. Everyone is friendly and obviously enjoy working there.

The breakfast is great - a selection of breads and rolls, cereals, coffee, tea, juices... very satisfying.

If I had to find a negative I would say the in room entertainment is a bit expensive, I would have thought Wi-fi would be free, but this is just a tiny glitch on an otherwise perfect hotel!

P.S. one little touch I loved was that they give you a selection of pillows and label them firm or soft!

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chubski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimKrohn, General Manager at Holiday Inn Express Burnley, responded to this review, November 11, 2009
Thank you for your recent comments on TripAdvisor.com regarding Holiday Inn Express Burnley M65 Jct 10, We appreciate you taking the time to make us aware of your experience during your recent stay.

It’s great to receive comments of such a positive nature. It is truly rewarding when a guest recognizes our hotel and staff’s efforts and takes the time to share these views.

Please be advised that although internet is chargeable in the rooms there is complimentary wifi in the public areas, also we do have an entertainment package at £9.99 which includes unlimited movies and internet.

I hope this information only goes further to affirm your views of our hotel and we look forward to welcoming you back.

Once again, thank you for your comments and thank you for choosing Holiday Inn Express Burnley M65 Jct 10

Kim Eivind Krohn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dumfries
Level Contributor
209 reviews
176 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
Reviewed September 29, 2009

This hotel is situated just off Junction 10 of the M65 and close to Burnley town centre.This hotel is convenient if visiting this part of Lancashire or West Yorkshire.
This hotel is fairly new and all bedrooms are well appointed and have Samsung flat screen tv`s. We have stayed at this hotel on several occasions in the past when visiting the area for both business and pleasure.
Breakfast is the usual continental style and very satisfying. The hotel also provides a restricted menu in the evening.
We have no hesitation in recommending this hotel to anyone wishing to visit the area.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank legend14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimKrohn, General Manager at Holiday Inn Express Burnley, responded to this review, November 11, 2009
Thank you for your recent comments on TripAdvisor.com regarding Holiday Inn Express Burnley M65 Jct 10, We appreciate you taking the time to make us aware of your experience during your stay.

It’s great to receive comments of such a positive nature. It is truly rewarding when a guest recognizes our hotel and staff’s efforts and takes the time to share these views.

Once again, thank you for your comments. We look forward to the opportunity of serving you in the future.

Thank you for choosing Holiday Inn Express Burnley M65 Jct 10

Kim Eivind Krohn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Burnley

Property: Holiday Inn Express Burnley
Address: 55 Pendle Way | just off the M65 J10, Burnley BB12 0TJ, England
Phone Number:
Location: United Kingdom > England > Lancashire > Burnley
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Burnley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Burnley 3*
Number of rooms: 102
Official Description (provided by the hotel):
The Holiday Inn Express Burnley M65 J10 has 102 self contained modern bedrooms which all come equipped with direct dial phones, high speed internet access , 26' LCD TVs, Freeview, satellite TV, tea & coffee facilities, air conditioning and power showers. The Holiday Inn Express Burnley has 4 up to date dedicated meeting rooms equipped with high-speed Internet access, tea & coffee facilities, LCD screens with direct data connection, natural daylight and air conditioning. At the Holiday Inn Express Burnley a complimentary Continental breakfast is included for all guests, a limited evening menu is available. Burnley s countryside is a living mosaic of woods, farmland and waterways with over four hundred kilometers of cycleways, bridleways and footpaths leading from the South Pennine Moors to the Calder and Ribble Valleys in the shadow of Pendle Hill.Please note: this is a non smoking hotel. ... more   less 
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Also Known As:
Holiday Inn Express Burnley Hotel Burnley
Holiday Inn Express Burnley Lancashire

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