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“Fabulous location”
other travelers have booked this property

Review of Harbour Cottage

Dining Room
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Dining Room
Harbour cottage Twin bedroom
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Very good
30 reviews
Dining Room
Harbour cottage
Twin bedroom
Cosy fireside
Dining Room
Tea in the dining room
Lounge
Private dining in the courtyard
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Kitchen
Kitchen
Period sash window - back bedroom
Rear kingsize bedroom
Shutters and whitewashed floors
Front kingsize bedroom
Family bathroom
View the sea and harbour from the room at the top!
Local seafood market for that great meal
Lively Whitstable harbour
View of sea and harbour from twin bedroom
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Overview
Cottage -
3 Bedrooms, 1 Bathroom, Sleeps 6
Whitstable, Kent, England

Reviews from our community

Very good - based on 30 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
Samy701
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“DON'T STAY HERE. Charged a huge amount of hidden costs from deposit”
Reviewed March 29, 2014 for a stay in January 2014
1
person found this review helpful

Left a very sour taste to what should have been a nice holiday. The landlord employed unfair and underhand tactics to take as much money from our deposit as he could, despite us causing no damage and leaving the place spotless. I had to battle for weeks just to avoid him keeping almost the entire £100 deposit which he used varying excuses for.. including "cleaning bed linen" which was stated as free on the tenancy agreement and "having to move a table back across a room"! He even made the suggestion that we had lied and had more people staying than was agreed and inferred that this was one motive for the extra costs. Had the cheek to comment on how much "fun" he thought we'd had based on how many bottles of wine were in the recycling bin! I felt insulted and disgusted by his accusations and tactics. Despite us leaving the house spotless he refused to give our full entitlement back and I lost a lot of money for no good reason. A real shame as this was a perfectly nice cottage, although no better than any other I have stayed in. I would definitely not stay here again, have stayed in nicer, cheaper cottages in this area, with honest landlords who are not looking to rip their customers off.

Service
Traveling group: Young Children
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 14, 2014
We have been going for two years and have had excellent reviews - in fact we haven't had any bad reviews. We have a good relationship with all our guests and many return.
My husband and I were very upset to have to hold back some deposit money. We have never taken a penny in two years from anyone's deposit. You booked for two adults and the cottage was used as a party venue. We had complaints from neighbours. There was a lot of cleaning and heavy furniture was moved around. This involves extra cleaning costs as my cleaner had to have help getting things ready for the next guests.
I would like to reassure any body wishing to stay at Harbour Cottage. Because we care about our customers - that is why our reviews have consistently been excellent over the two years we have been operating. We are an honest, courteous family who are very upset regarding this review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Simon N
Cirencester, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fabulous location”
Reviewed November 1, 2013 for a stay in October 2013

Harbour cottage is a tastefully decorated cottage right by the harbour. It is perfectly located for the lovely town of Whitstable, which has a wide array of independent shops and eateries. Also good for waterside activities being a few moments from the beach.


We used it as a base to explore the area and would thoroughly recommend both the cottage and the area.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clare P
Derby, United Kingdom
Level 5 Contributor
80 reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Lovely cottage perfectly located”
Reviewed September 30, 2013 for a stay in September 2013

Harbour Cottage is an absolutely lovely base for a stay in Whitstable. It is perfectly located just a few minutes walk from the centre of Whitstable and immediately opposite the fish market and Crab & Winkle restaurant. The cottage is very pretty on both the outside and in. It is tastefully decorated throughout. The bed was very comfy and we both slept well. All amenities catered for - the only thing absent is a full length mirror. The owners did all they could to make our stay pleasant and we had a lovely time. This property is not suitable for people with mobility disabilities due to the steepness of the stairs.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Nothing
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trina24
Devon
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Pretty cottage, tastefully decorated”
Reviewed September 5, 2013 for a stay in August 2013

We spent a lovely week in Harbour cottage which is perfectly situated for all the amenities and attractions Whitstable has to offer. It is directly opposite the harbour and just a few minutes walk from the shops and restaurants. The cottage is tastefully decorated with more than a nod to Cath Kidston styling. It was immaculately clean and very well equipt.
It is worth being aware that the 3rd bedroom is up a very narrow and twisting staircase.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location
Liked least: Steep staircase
Traveling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
foodStowm...
stowmarket
Level 1 Contributor
3 reviews
“Lovely cottage”
Reviewed August 28, 2013 for a stay in August 2013

Well equipped, comfortable cottage. Superb location opposite the harbour and within 5 minutes walk of the town, beach, restaurants and large car park.
Owners were very helpful and the scones, cream and cakes they welcomed us with were superb.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Steep stairs
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaz798
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
“Harbour cottage...what a find!”
Reviewed June 7, 2013 for a stay in May 2013

Harbour cottage was one of the loveliest cottages we have stayed in. It was beautifully decorated with all the mod cons and everything you could possibly need not to mention it's high standard of cleanliness. The beds and bedding were amazing...best nights sleep in ages! The cottage is only round the corner from all the gorgeous shops, pubs and beach so perfectly located. Now we have found this gem of a cottage in such a special place like Whitstable, we will be returning again and again. Thank you Harbour cottage! :)

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: All of it!
Liked least: Not having a second loo
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helinem
UK
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful cottage, wonderful location.”
Reviewed May 29, 2013 for a stay in May 2013

This was our second visit to Whitstable and our first stay at Harbour Cottage. The owners were very flexible when we booked the cottage at short notice and were equally helpful during our stay. The cottage was immaculately presented, with beautiful decor, and was spotlessly clean. Our children loved the attic room with the binoculars (though the stairs are very steep so it would not be ideal for toddlers who are a bit unsteady on their feet) and the toys and colouring pencils were a hit. The cottage is spacious, all the rooms are very good sizes and the kitchen is very well stocked with utensils etc. There is a little courtyard which catches the evening sun and is a lovely spot for eating fish and chips. The harbour is just across the road and the cottage is a very short walk from all the lovely shops in Whitstable, so is ideally located really. Despite the weather being poor for our second day we found plenty of things to do, and the cottage was a lovely place to just hang out as a family anyway and had Freesat and Wi-fi to keep us occupied. I'm sure we will return to Whitstable again as it is a great place for a short break, and Harbour Cottage is a fabulous place to stay.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The cottage is really pretty and a lovely place to just hang out
Liked least: The rain on our second day!
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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